Quest Diagnostics reviews

3.2

52% would recommend to a friend

(5,665 total reviews)

Jim Davis

58% approve of CEO

49% positive business outlook

Quest Diagnostics has an employee rating of 3.2 out of 5 stars, based on 5,665 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Quest Diagnostics employee rating is in line with the average (within 1 standard deviation) for employers within the Salud industry (3.4 stars).

Reviews by job title

6K reviews
2.0
Jan 9, 2019

Leadership

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

-Meaningful work in healthcare -There are some wonderful colleagues -Leadership roles present opportunity for challenges which equals learning and building out your resume -Some leadership roles make a fair compensation -401k match at 5% -Some, but few, roles have flexibility to work virtually -The overall benefits package is competitive depending on your geography -Some frontline jobs and frontline leadership roles can be very fulfilling with a good balance of challenge and stress

Cons

-Leaders spend time discussing who to RIF and what to cut. We are paid a high comp level to figure out who to RIF each year and then how to run the business without them before we start to discuss the next cycle of RIFs -Money hungry. $7.9B isn’t enough if you don’t hit forecast for shareholders -Leaders push to please shareholders at all costs with a lack of focus on clients and patients which takes away from the “meaningful” work -Consistently on a hiring freeze, cost constraints, travel restrictions. Consistently. -At a minimum on an annual basis the Company sets headcount targets to cut costs. They regularly RIF good, long-standing employees as a way to make their OM target. Not sporadically, regularly. -In most labs and functions the workforce is extremely unstable due to ongoing reductions even where teams are already running too lean -Cut throat. It is so stressful at the senior level and the stress has made good people behave in really terrible ways -Took away merit increases with no notice from all of management because the Company can’t afford it...reminder that this is a cash strong, billion dollar Company -And the takeaways just keep on coming

1.0
Oct 16, 2018

Specimen processor

Recommend
CEO approval
Business Outlook

Pros

Its was only the paycheck

Cons

Cliques, LOTS of gossip, bullying, a high school environment, co workers, group leaders, managers all have nasty attitude, favoritism, everyone look miserable working there, negative energy, you have no life (work overtime 5 days a week plus two saturdays) and no sleep

1.0
Oct 2, 2014

"The Truth And Nothing But The Truth"

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

When we speak about Pros we refer to something that will have or has a positive outcome or is good for someone. Quest believes that providing people with work is considered pros and so do employees. Well, actually, you can say the only pros Quest has to offer is, giving you a job. But not to everyone is having a job at Quest a Pro. Many people, not just some employees, believe that Quest has "Great" benefits, when in reality, Quest offers one of the worst benefit packages in the industry and becoming worse year after year. Only those will little knowledge of what real benefits are and what a True fortune 500 company is, will understand that Quest is neither a fortune 500 company and its benefits are nothing but the least that money can buy. Quest benefits, I can make the following analogy: Its like either just having PIP insurance coverage as to having Full coverage on your vehicle. Quest is the PIP. As to office culture and company values, there is no pros there either. Quest preaches the importance of ethics and values and always talking about compliance and having training etc. Quest feeds you by the shovels full about integrity, yet they allow and have upper managers working for them who have no idea what the meaning of integrity is. Directors and managers, whom alone or together lie and falsify statements and fabricate situations to impose their power against someone. The sad situation here is, that Human Resources, is also responsible for backing them up and believing their fabricated stories just because they are upper management and/or Directors and they can do no wrong. In other words and simply put for those of you out there whose IQ is in the negative range, if some one drops a specimen and it was not you, but the director or manager have something against you or simply do not like your nationality, they will swear they saw you drop it and HR will believe them.

Cons

Working at Quest itself is a health hazard, both mentally and physically. Quest's fear of law suits regarding racial discrimination has in turn created a reverse discrimination environment. Meaning, a certain racial group have been allowed to get away with whatever behavior they exhibit, bad or good or improper, only because of the LAW SUIT fear. This particular ethnic group is aware of this, so in turn, they discriminate and mistreat other groups in the organization and get away with it. If you decide to file a complaint with HR one of two things will happen if not both: 1. It will fall on deaf ears, 2. HR will notify the party you are complaining about and get ready for RETALIATION. Those who pose positive feedback only do so for a couple of reasons, they are either part of the "POSEE", or they have never worked for a real company.

Viewing 13 - 15 of 5,665 Reviews

Glassdoor has 6,056 Quest Diagnostics reviews submitted anonymously by Quest Diagnostics employees. Read employee reviews and ratings on Glassdoor to decide if Quest Diagnostics is right for you.