Does Quest Diagnostics pay their employees well?

According to anonymously submitted Glassdoor reviews, Quest Diagnostics employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at Quest Diagnostics. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at Quest Diagnostics?

50% of Quest Diagnostics employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Quest Diagnostics 3.0 out of 5 for work life balance, 3.1 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at Quest Diagnostics?

Phlebotomist (485) , Medical Technologist (207) , Specimen Processor (127) , Lab Assistant (114) , Cerified Phlebotomist (109) , Lab Technician (83) , Phlebotomist II (54) , Forensic Scientist (51) , Patient Service Representative (51) , Customer Service Representative (45) , Clinical Laboratory Scientist (44) , Physician Account Executive (42) , Specimen Technician (41) , Account Executive (39) , Medical Laboratory Scientist (36)

What are the pros of working at Quest Diagnostics according to real employee reviews?

"Benefits with the company are good for me and my family" ((in 687 reviews)); "Pay was good and the work is not overwhelming" ((in 397 reviews)); "I have been able to meet a few really great people who are trying to make a difference" ((in 243 reviews)); "Coworkers are great and committed to company's mission" ((in 127 reviews)); "Work life balance is good because they don't expect you to work more than your 40 hours." ((in 97 reviews))

What are the cons of working at Quest Diagnostics according to real employee reviews?

"They under pay and keep bad employees and supervisors." ((in 101 reviews)); "poor upper management, didn't value other employee's input" ((in 96 reviews)); "Shows favoritism when promoting" ((in 92 reviews)); "As long as you are under a good manager it is a great place to work.." ((in 86 reviews)); "Long hours and lots of work." ((in 70 reviews))

What are employees saying about Quest Diagnostics layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Quest Diagnostics layoffs and their outlook for job security at Quest Diagnostics in 2026.

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Quest Diagnostics

Quest Diagnostics reviews

3.2

50% would recommend to a friend

(5,678 total reviews)

Jim Davis

57% approve of CEO

48% positive business outlook

Ratings by category

3.5

Diversity & inclusion

3.4

Compensation and benefits

3.1

Culture & values

3.1

Career opportunities

3.0

Work/Life balance

2.8

Senior management

Quest Diagnostics has an employee rating of 3.2 out of 5 stars, based on 5,678 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Quest Diagnostics employee rating is in line with the average (within 1 standard deviation) for employers within the Salud industry (3.4 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

6K reviews

1.0

Apr 5, 2011

Human Resource Is Chattle to this Organization

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Always hiring people which on the surface seems great!

Cons

High turnover, mandatory overtime. If you fail to do overtime you will be sanctioned with a written warning. Three strikes your out. This company would rather brag about its acquisitions and growth than to concentrate on treating existing employees fairly and equitably.

4.0

Nov 12, 2009

MedPlus is a pretty good employer in some of it departments.

Senior systems administrator

Recommend

CEO approval

Business Outlook

Pros

Medplus is fairly flexible. There is a Work from Home policy in various departments. They have good insurance. Most of their employees are skilled and competent.

Cons

The IT (Tech Services) department has an extremely low moral. Development does not care about the product after it is out of their hands. There is some serious fat in QA even though most of the staff is good. Management needs some serious classes in decision making.

1.0

Jun 20, 2025

Awful company

Specimen processor

Recommend

CEO approval

Business Outlook

Pros

None worth mentioning at all

Cons

Lied about bonus payout Micromanagement Shady Not rewarding Underpaid Unrealistic Expectations Poor management No Career progression

Viewing 130 - 132 of 5,678 Reviews

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Jobs at Quest Diagnostics

Client Service Representative I

Client Service Representative I

Client Service Representative I - Bilingual (English, Spanish)

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Human Resource Is Chattle to this Organization

MedPlus is a pretty good employer in some of it departments.

Awful company

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