Does Quest Diagnostics pay their employees well?

According to anonymously submitted Glassdoor reviews, Quest Diagnostics employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at Quest Diagnostics. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at Quest Diagnostics?

50% of Quest Diagnostics employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Quest Diagnostics 3.0 out of 5 for work life balance, 3.1 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at Quest Diagnostics?

Phlebotomist (485) , Medical Technologist (207) , Specimen Processor (127) , Lab Assistant (114) , Cerified Phlebotomist (109) , Lab Technician (83) , Phlebotomist II (54) , Forensic Scientist (51) , Patient Service Representative (51) , Customer Service Representative (45) , Clinical Laboratory Scientist (44) , Physician Account Executive (42) , Specimen Technician (41) , Account Executive (39) , Medical Laboratory Scientist (36)

What are the pros of working at Quest Diagnostics according to real employee reviews?

"Benefits with the company are good for me and my family" ((in 670 reviews)); "It’s good and good pay" ((in 381 reviews)); "I have been able to meet a few really great people who are trying to make a difference" ((in 248 reviews)); "Coworkers are great and committed to company's mission" ((in 128 reviews)); "Work life balance is good because they don't expect you to work more than your 40 hours." ((in 86 reviews))

What are the cons of working at Quest Diagnostics according to real employee reviews?

"They under pay and keep bad employees and supervisors." ((in 105 reviews)); "poor upper management, didn't value other employee's input" ((in 96 reviews)); "Shows favoritism when promoting" ((in 87 reviews)); "As long as you are under a good manager it is a great place to work.." ((in 81 reviews)); "long hours and mandatory ot" ((in 76 reviews))

What are employees saying about Quest Diagnostics layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Quest Diagnostics layoffs and their outlook for job security at Quest Diagnostics in 2026.

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Quest Diagnostics

Quest Diagnostics reviews

3.2

50% would recommend to a friend

(5,675 total reviews)

Jim Davis

57% approve of CEO

48% positive business outlook

Ratings by category

3.5

Diversity & inclusion

3.4

Compensation and benefits

3.1

Culture & values

3.1

Career opportunities

3.0

Work/Life balance

2.8

Senior management

Quest Diagnostics has an employee rating of 3.2 out of 5 stars, based on 5,675 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Quest Diagnostics employee rating is in line with the average (within 1 standard deviation) for employers within the Salud industry (3.4 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

6K reviews

2.0

May 26, 2010

Poor company to work for

Support desk

Recommend

CEO approval

Business Outlook

Pros

Short term income until I found another position.

Cons

The training was the absolute worse! I almost left the first week. Finally left after one month.

2.0

Aug 4, 2008

Quest Diagnostics needs improvement in Senior Leadership

Senior manager

Recommend

CEO approval

Business Outlook

Pros

The benefits at Quest Diagnostics are very good. They let you balance work and personal life.

Cons

The CEO doesnt have a clue about the business. Senior Leadership is not very good and they don't work well together. Middle Management doesn't work well together. There are too many major initiatives going on at once and that pulls employees in too many directions. There aren't common goals between the different organization within the company. There is a major lack of respect for employees. The HR department is one of the worse and is very uninformed. But, despite it all, the employees are very dedicated to their jobs and getting the job done.

4.0

May 16, 2014

Lab

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Good base hourly pay/shift diff

Cons

Shift diff pay does not correlate with actual time on clock

Viewing 5671 - 5673 of 5,675 Reviews

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Poor company to work for

Quest Diagnostics needs improvement in Senior Leadership

Lab

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