Does Quest Diagnostics pay their employees well?

According to anonymously submitted Glassdoor reviews, Quest Diagnostics employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at Quest Diagnostics. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at Quest Diagnostics?

52% of Quest Diagnostics employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Quest Diagnostics 3.0 out of 5 for work life balance, 3.1 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Quest Diagnostics?

Phlebotomist (485) , Medical Technologist (207) , Specimen Processor (126) , Lab Assistant (114) , Cerified Phlebotomist (109) , Lab Technician (83) , Phlebotomist II (54) , Forensic Scientist (51) , Patient Service Representative (51) , Customer Service Representative (45) , Clinical Laboratory Scientist (44) , Physician Account Executive (42) , Specimen Technician (41) , Account Executive (39) , Medical Laboratory Scientist (35)

What are the pros of working at Quest Diagnostics according to real employee reviews?

"Benefits with the company are good for me and my family" ((in 665 reviews)); "It’s good and good pay" ((in 397 reviews)); "I have been able to meet a few really great people who are trying to make a difference" ((in 255 reviews)); "Coworkers are great and committed to company's mission" ((in 125 reviews)); "Work life balance is good because they don't expect you to work more than your 40 hours." ((in 89 reviews))

What are the cons of working at Quest Diagnostics according to real employee reviews?

"They under pay and keep bad employees and supervisors." ((in 100 reviews)); "Too much favoritism." ((in 97 reviews)); "poor upper management, didn't value other employee's input" ((in 95 reviews)); "As long as you are under a good manager it is a great place to work.." ((in 86 reviews)); "long hours and mandatory ot" ((in 73 reviews))

What are employees saying about Quest Diagnostics layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Quest Diagnostics layoffs and their outlook for job security at Quest Diagnostics in 2026.

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Quest Diagnostics

Quest Diagnostics reviews

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3.2

52% would recommend to a friend

(5,665 total reviews)

Jim Davis

58% approve of CEO

49% positive business outlook

Ratings by category

3.6

Diversity & inclusion

3.4

Compensation and benefits

3.2

Career opportunities

3.1

Culture & values

3.0

Work/Life balance

2.8

Senior management

Quest Diagnostics has an employee rating of 3.2 out of 5 stars, based on 5,665 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Quest Diagnostics employee rating is in line with the average (within 1 standard deviation) for employers within the Salud industry (3.4 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

6K reviews

2.0

Sep 16, 2008

Quest Diagnostics can't diagnose its own condition

Senior manager

Recommend

CEO approval

Business Outlook

Pros

Good experience in a healthcare setting. Exposure to a wide variety of physician offices.

Cons

Systems, processes, Director and Executive skill/knowledge/innovation/communication abilities are among the worst I've experienced in my career. It's like a time warp where data and information is only the most basic possible. It's like managers all come from the 70's to early 80's in terms of management sophistication.

5.0

Aug 29, 2008

Quest Diagnostics opens up doors to advance your career for dedicated hard-working employees.

Management

Recommend

CEO approval

Business Outlook

Pros

Time off and benefits are a plus. Having 27 days off in the first 3 years (includes sick time) is the most time I have seen from a company of this size. The Management team is very flexible with schedules. Directors/Managers/Analysts can work remote if proven to utilize good time management skills.

Cons

Glass ceiling does come in to play at some point. Data entry staff can be tough to manage due to lack of motivation. Communication between departments can be limited due to structure and competition.

4.0

Aug 24, 2008

Mostly satisfied overall.

Representative, route service ii

Recommend

CEO approval

Business Outlook

Pros

company supplies transportation. shift hours.

Cons

does not take into account the fact that some emplohyees have school age kids and others do not when assigning routes to couriers.

Viewing 5647 - 5649 of 5,665 Reviews

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Jobs at Quest Diagnostics

Collections Representative

Collections Representative

Specimen Technician - Hospital

Specimen Technician - Hospital

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Quest Diagnostics

Quest Diagnostics reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Quest Diagnostics can't diagnose its own condition

Quest Diagnostics opens up doors to advance your career for dedicated hard-working employees.

Mostly satisfied overall.

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