Does Quest Diagnostics pay their employees well?

According to anonymously submitted Glassdoor reviews, Quest Diagnostics employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at Quest Diagnostics. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at Quest Diagnostics?

52% of Quest Diagnostics employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Quest Diagnostics 3.0 out of 5 for work life balance, 3.1 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Quest Diagnostics?

Phlebotomist (485) , Medical Technologist (207) , Specimen Processor (126) , Lab Assistant (114) , Cerified Phlebotomist (109) , Lab Technician (83) , Phlebotomist II (54) , Forensic Scientist (51) , Patient Service Representative (51) , Customer Service Representative (45) , Clinical Laboratory Scientist (44) , Physician Account Executive (42) , Specimen Technician (41) , Account Executive (39) , Medical Laboratory Scientist (35)

What are the pros of working at Quest Diagnostics according to real employee reviews?

"Benefits with the company are good for me and my family" ((in 679 reviews)); "Pay was good and the work is not overwhelming" ((in 387 reviews)); "I have been able to meet a few really great people who are trying to make a difference" ((in 251 reviews)); "Coworkers are great and committed to company's mission" ((in 129 reviews)); "Work life balance is good because they don't expect you to work more than your 40 hours." ((in 89 reviews))

What are the cons of working at Quest Diagnostics according to real employee reviews?

"They under pay and keep bad employees and supervisors." ((in 100 reviews)); "poor upper management, didn't value other employee's input" ((in 95 reviews)); "Shows favoritism when promoting" ((in 93 reviews)); "As long as you are under a good manager it is a great place to work.." ((in 84 reviews)); "long hours and mandatory ot" ((in 69 reviews))

What are employees saying about Quest Diagnostics layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Quest Diagnostics layoffs and their outlook for job security at Quest Diagnostics in 2026.

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Quest Diagnostics

Quest Diagnostics reviews

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3.2

52% would recommend to a friend

(5,665 total reviews)

Jim Davis

58% approve of CEO

49% positive business outlook

Ratings by category

3.6

Diversity & inclusion

3.4

Compensation and benefits

3.2

Career opportunities

3.1

Culture & values

3.0

Work/Life balance

2.8

Senior management

Quest Diagnostics has an employee rating of 3.2 out of 5 stars, based on 5,665 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Quest Diagnostics employee rating is in line with the average (within 1 standard deviation) for employers within the Salud industry (3.4 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

6K reviews

4.0

Sep 12, 2009

Quest is OK

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

big company with lots of power; trying very hard to react and plan intelligently in bad economy; great benefits & vacation

Cons

sometimes priorities and employees get lost in the shuffle with a big company; communication is not always good - could definitely improve

2.0

Jul 9, 2009

Pendulum.

Rsr1

Recommend

CEO approval

Business Outlook

Pros

Benefits. Blue Print for wellness (Comprehensive analysis of complete blood work tested annually). and for applying receive $10.00 off a month on your health care insurance. If you are looking to advance within the department they give you ample amount of opportunity to cross train within all levels of the department. Offer special projects to work on outside of job description.

Cons

They do not hire quality people for the important positions. They always hire inside the department when filling a lead, sup., or Management decision. This has caused for me a very untrustworthy atmosphere because of the competency level these individuals have.

5.0

Jun 30, 2009

Very satisfying place to work - you have an opportunity to make a genuine difference in how healthcare is delivered

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Great benefits, very satisfying job, encouraging and supportive management structure, Transparency & accountability at all levels

Cons

None - actually - is a great place to work

Viewing 5629 - 5631 of 5,665 Reviews

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Jobs at Quest Diagnostics

Collections Representative

Collections Representative

Specimen Technician - Hospital

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Quest is OK

Pendulum.

Very satisfying place to work - you have an opportunity to make a genuine difference in how healthcare is delivered

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