Does Quest Diagnostics pay their employees well?

According to anonymously submitted Glassdoor reviews, Quest Diagnostics employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at Quest Diagnostics. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at Quest Diagnostics?

49% of Quest Diagnostics employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Quest Diagnostics 3.0 out of 5 for work life balance, 3.0 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at Quest Diagnostics?

Phlebotomist (485) , Medical Technologist (207) , Specimen Processor (127) , Lab Assistant (114) , Cerified Phlebotomist (109) , Lab Technician (83) , Phlebotomist II (54) , Forensic Scientist (51) , Patient Service Representative (51) , Customer Service Representative (45) , Clinical Laboratory Scientist (44) , Physician Account Executive (42) , Specimen Technician (41) , Account Executive (39) , Medical Laboratory Scientist (36)

What are the pros of working at Quest Diagnostics according to real employee reviews?

"Benefits with the company are good for me and my family" ((in 697 reviews)); "It’s good and good pay" ((in 393 reviews)); "I have been able to meet a few really great people who are trying to make a difference" ((in 253 reviews)); "Coworkers are great and committed to company's mission" ((in 129 reviews)); "Work life balance is good because they don't expect you to work more than your 40 hours." ((in 94 reviews))

What are the cons of working at Quest Diagnostics according to real employee reviews?

"They under pay and keep bad employees and supervisors." ((in 107 reviews)); "poor upper management, didn't value other employee's input" ((in 96 reviews)); "Too much favoritism." ((in 87 reviews)); "Most employees there have a month of time off a year or more and no one to work those positions" ((in 72 reviews)); "long hours and mandatory ot" ((in 66 reviews))

What are employees saying about Quest Diagnostics layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Quest Diagnostics layoffs and their outlook for job security at Quest Diagnostics in 2026.

Quest Diagnostics reviews

3.2

49% would recommend to a friend

(5,679 total reviews)

Jim Davis

56% approve of CEO

47% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (5,679 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Quest Diagnostics has an employee rating of 3.2 out of 5 stars, based on 5,679 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Quest Diagnostics employee rating is in line with the average (within 1 standard deviation) for employers within the Salud industry (3.4 stars).

Reviews by job title

6K reviews

4.0

Mar 24, 2012

Mostly good

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Sense of accomplishment in that I have a positive impact on people's lives

Cons

long hours, disparity in pay

5.0

Mar 2, 2012

An excelent learning experience.

Phlebotomist at a doctors office

Recommend

CEO approval

Business Outlook

Pros

Some reasons to work at Quest Diagnostics, They not only care about there patients, they care about there employees.They work with u, not against you....

Cons

The only downside for me was I got laid off after i think 7 or 8 months because the doctors office i worked at, moved out of state.

3.0

Feb 7, 2012

Quest does not properly value their employees.

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Quest offers good benefits to their employees. Including good health insurance and 401k match. Additionally they offer a ESPP and goal sharing bonus

Cons

Employees are overworked and are not fairly compensated for the work they perform. In addition, there are many inefficiencies around that company that need to be corrected.

Viewing 5611 - 5613 of 5,679 Reviews

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Jobs at Quest Diagnostics

Client Service Representative I

Client Service Representative I

Intern - Sales and Marketing (Healthcare Analytics Solutions) - Remote

Pittsburgh, PA

View job

Client Service Representative I - Bilingual (English, Spanish)