Does Quest Diagnostics pay their employees well?

According to anonymously submitted Glassdoor reviews, Quest Diagnostics employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at Quest Diagnostics. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at Quest Diagnostics?

50% of Quest Diagnostics employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Quest Diagnostics 3.0 out of 5 for work life balance, 3.1 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at Quest Diagnostics?

Phlebotomist (485) , Medical Technologist (207) , Specimen Processor (127) , Lab Assistant (114) , Cerified Phlebotomist (109) , Lab Technician (83) , Phlebotomist II (54) , Forensic Scientist (51) , Patient Service Representative (51) , Customer Service Representative (45) , Clinical Laboratory Scientist (44) , Physician Account Executive (42) , Specimen Technician (41) , Account Executive (39) , Medical Laboratory Scientist (36)

What are the pros of working at Quest Diagnostics according to real employee reviews?

"Benefits with the company are good for me and my family" ((in 664 reviews)); "It’s good and good pay" ((in 388 reviews)); "I have been able to meet a few really great people who are trying to make a difference" ((in 242 reviews)); "Coworkers are great and committed to company's mission" ((in 127 reviews)); "Work life balance is good because they don't expect you to work more than your 40 hours." ((in 94 reviews))

What are the cons of working at Quest Diagnostics according to real employee reviews?

"They under pay and keep bad employees and supervisors." ((in 103 reviews)); "poor upper management, didn't value other employee's input" ((in 95 reviews)); "Too much favoritism." ((in 88 reviews)); "As long as you are under a good manager it is a great place to work.." ((in 86 reviews)); "The time off can be hard to schedule at times and it is always short staffed" ((in 75 reviews))

What are employees saying about Quest Diagnostics layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Quest Diagnostics layoffs and their outlook for job security at Quest Diagnostics in 2026.

Quest Diagnostics reviews

3.2

50% would recommend to a friend

(5,677 total reviews)

Jim Davis

57% approve of CEO

48% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (5,677 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Quest Diagnostics has an employee rating of 3.2 out of 5 stars, based on 5,677 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Quest Diagnostics employee rating is in line with the average (within 1 standard deviation) for employers within the Salud industry (3.4 stars).

Reviews by job title

6K reviews

4.0

Jan 20, 2011

Salary

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Quest does pay somewhat well ..they offer a lot of cash incentives when things are going good ..but a bad performace year really hurts compensation wise ..but that can be expected

Cons

salaries as compared to industry standard

4.0

Dec 30, 2010

It is exhausting, but rewarding.

Specimen technician i

Recommend

CEO approval

Business Outlook

Pros

A decent environment; senior and supervisory staff are kind and understanding people. There are a fair amount of chances for promotions and professional advancement, however these must be worked for; they are not handed out. Excellent opportunities to get your own ideas and projects started via the "Green Belt" system.

Cons

Because most workers are considered "essential personnel," we must be at work at ALL times, rain or shine. Quest Diagnostics is open 24/7 and 365 days a year and because of that, attendance is very important - it can get tough if you get sick easily or like to take time off. Although transfers and promotions opportunities come up often, they can be relatively hard to acquire without an outstanding (and extensive) history inside the company.

4.0

Dec 29, 2010

Solid

Manager

Recommend

CEO approval

Business Outlook

Pros

Benefits are very good and affordable. Time off policy provides plenty of days to use. Although times are tough they have solid cash flow and are profitable. Work Life Balance

Cons

Not all work groups share information the same. Makes it where they get competitive and the entire company does not benefit.

Viewing 5605 - 5607 of 5,677 Reviews

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Jobs at Quest Diagnostics

Reimbursement Specialist

Client Service Representative I

Client Service Representative I

Client Service Representative I - Bilingual (English, Spanish)