Does Quest Diagnostics pay their employees well?

According to anonymously submitted Glassdoor reviews, Quest Diagnostics employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at Quest Diagnostics. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at Quest Diagnostics?

49% of Quest Diagnostics employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Quest Diagnostics 3.0 out of 5 for work life balance, 3.0 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at Quest Diagnostics?

Phlebotomist (485) , Medical Technologist (207) , Specimen Processor (127) , Lab Assistant (114) , Cerified Phlebotomist (109) , Lab Technician (83) , Phlebotomist II (54) , Forensic Scientist (51) , Patient Service Representative (51) , Customer Service Representative (45) , Clinical Laboratory Scientist (44) , Physician Account Executive (42) , Specimen Technician (41) , Account Executive (39) , Medical Laboratory Scientist (36)

What are the pros of working at Quest Diagnostics according to real employee reviews?

"Benefits with the company are good for me and my family" ((in 690 reviews)); "Pay was good and the work is not overwhelming" ((in 390 reviews)); "I have been able to meet a few really great people who are trying to make a difference" ((in 245 reviews)); "Coworkers are great and committed to company's mission" ((in 124 reviews)); "Work life balance is good because they don't expect you to work more than your 40 hours." ((in 91 reviews))

What are the cons of working at Quest Diagnostics according to real employee reviews?

"They under pay and keep bad employees and supervisors." ((in 99 reviews)); "Shows favoritism when promoting" ((in 95 reviews)); "poor upper management, didn't value other employee's input" ((in 93 reviews)); "Most employees there have a month of time off a year or more and no one to work those positions" ((in 75 reviews)); "No training department in general" ((in 72 reviews))

What are employees saying about Quest Diagnostics layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Quest Diagnostics layoffs and their outlook for job security at Quest Diagnostics in 2026.

Quest Diagnostics reviews

3.2

49% would recommend to a friend

(5,679 total reviews)

Jim Davis

56% approve of CEO

47% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (5,679 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Quest Diagnostics has an employee rating of 3.2 out of 5 stars, based on 5,679 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Quest Diagnostics employee rating is in line with the average (within 1 standard deviation) for employers within the Salud industry (3.4 stars).

Reviews by job title

6K reviews

5.0

Jul 9, 2012

I love my job and the company has shown a great deal of growth over the years.

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Great benefits, when you start you earn a good number of vacation days

Cons

Under staffed in certain areas of the field.

3.0

Jun 29, 2012

Currently Employed

Clinical laboratory scientist

Recommend

CEO approval

Business Outlook

Pros

Good benefits, Good if your just starting your career and want your foot in the door

Cons

No growth opportunities, they limit you in that they don't cross train employees, so your somewhat "stuck" if you stay too long because you won't be marketable

1.0

Jun 21, 2012

Got some good experience but honestly, the WORST place I have ever worked.

Phlebotomist

Recommend

CEO approval

Business Outlook

Pros

As a phlebotomist in an always short-staffed, extremely busy area I got a lot of experience and developed into an excellent phlebotomist enabling me to MOVE ON!

Cons

It's a big corporation that has a lot of slogans like, "You matter (employee)!" and "Patients first." The reality is the almiighy buck is what matters to QUEST DIAGNOSTICS. Employees are overworked (in my area anyway) and subjected to meetings filled with warnings about ALL the things you can do to get yourself fired. Hardly ever a positive or appreciative word for how you work like a dog. Patients are treated poorly by being subjected to disgruntled, overworked employees and unreasonably long wait times to get their blood drawn.

Viewing 5599 - 5601 of 5,679 Reviews

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Jobs at Quest Diagnostics

Client Service Representative I

Client Service Representative I

Special Testing Services Coordinator

Intern - Sales and Marketing (Healthcare Analytics Solutions) - Remote

Pittsburgh, PA

View job

Client Service Representative I - Bilingual (English, Spanish)