Does Quest Diagnostics pay their employees well?

According to anonymously submitted Glassdoor reviews, Quest Diagnostics employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at Quest Diagnostics. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at Quest Diagnostics?

52% of Quest Diagnostics employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Quest Diagnostics 3.0 out of 5 for work life balance, 3.1 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Quest Diagnostics?

Phlebotomist (485) , Medical Technologist (207) , Specimen Processor (126) , Lab Assistant (114) , Cerified Phlebotomist (109) , Lab Technician (83) , Phlebotomist II (54) , Forensic Scientist (51) , Patient Service Representative (51) , Customer Service Representative (45) , Clinical Laboratory Scientist (44) , Physician Account Executive (42) , Specimen Technician (41) , Account Executive (39) , Medical Laboratory Scientist (35)

What are the pros of working at Quest Diagnostics according to real employee reviews?

"Benefits with the company are good for me and my family" ((in 696 reviews)); "It’s good and good pay" ((in 397 reviews)); "I have been able to meet a few really great people who are trying to make a difference" ((in 252 reviews)); "Coworkers are great and committed to company's mission" ((in 129 reviews)); "Work life balance is good because they don't expect you to work more than your 40 hours." ((in 88 reviews))

What are the cons of working at Quest Diagnostics according to real employee reviews?

"They under pay and keep bad employees and supervisors." ((in 101 reviews)); "poor upper management, didn't value other employee's input" ((in 96 reviews)); "Shows favoritism when promoting" ((in 94 reviews)); "Not good if you get a bad manager." ((in 85 reviews)); "long hours and mandatory ot" ((in 72 reviews))

What are employees saying about Quest Diagnostics layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Quest Diagnostics layoffs and their outlook for job security at Quest Diagnostics in 2026.

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Quest Diagnostics

Quest Diagnostics reviews

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3.2

52% would recommend to a friend

(5,665 total reviews)

Jim Davis

58% approve of CEO

49% positive business outlook

Ratings by category

3.6

Diversity & inclusion

3.4

Compensation and benefits

3.2

Career opportunities

3.1

Culture & values

3.0

Work/Life balance

2.8

Senior management

Quest Diagnostics has an employee rating of 3.2 out of 5 stars, based on 5,665 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Quest Diagnostics employee rating is in line with the average (within 1 standard deviation) for employers within the Salud industry (3.4 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

6K reviews

3.0

Feb 27, 2026

Not the worst place to work

Customer service representative (csr)

Recommend

CEO approval

Business Outlook

Pros

Remote work, solid pay and benefits. Team leadership is as helpful and accommodating as they can be.

Cons

Initial training is very good, but uptraining is lacking. Room for advancement is dependent on being up trained and sometimes there aren't many uptraining options available.

5.0

Feb 25, 2026

Management

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Good team of managers there.

Cons

Hours are long and change often.

1.0

Feb 25, 2026

INCREDIBLY RACIST FOR NON-FILIPINOS

Specimen accessioner

Recommend

CEO approval

Business Outlook

Pros

A graveyard shift and an actually beautiful location.

Cons

Terrible racism and prejudice for those of us that are non-Filipinos in the Specimen Management Department.

Viewing 43 - 45 of 5,665 Reviews

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Jobs at Quest Diagnostics

Client Service Representative I

Client Service Representative I

Client Service Representative I - Bilingual (English, Spanish)

Specimen Technician - Hospital

Collections Representative

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Quest Diagnostics

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Not the worst place to work

Management

INCREDIBLY RACIST FOR NON-FILIPINOS

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