Does Quest Diagnostics pay their employees well?

According to anonymously submitted Glassdoor reviews, Quest Diagnostics employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at Quest Diagnostics. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at Quest Diagnostics?

49% of Quest Diagnostics employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Quest Diagnostics 3.0 out of 5 for work life balance, 3.0 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at Quest Diagnostics?

Phlebotomist (485) , Medical Technologist (207) , Specimen Processor (127) , Lab Assistant (114) , Cerified Phlebotomist (109) , Lab Technician (83) , Phlebotomist II (54) , Forensic Scientist (51) , Patient Service Representative (51) , Customer Service Representative (45) , Clinical Laboratory Scientist (44) , Physician Account Executive (42) , Specimen Technician (41) , Account Executive (39) , Medical Laboratory Scientist (36)

What are the pros of working at Quest Diagnostics according to real employee reviews?

"Benefits with the company are good for me and my family" ((in 702 reviews)); "It’s good and good pay" ((in 394 reviews)); "I have been able to meet a few really great people who are trying to make a difference" ((in 245 reviews)); "Coworkers are great and committed to company's mission" ((in 124 reviews)); "Work life balance is good because they don't expect you to work more than your 40 hours." ((in 97 reviews))

What are the cons of working at Quest Diagnostics according to real employee reviews?

"They under pay and keep bad employees and supervisors." ((in 100 reviews)); "poor upper management, didn't value other employee's input" ((in 91 reviews)); "Too much favoritism." ((in 86 reviews)); "Long hours and lots of work." ((in 70 reviews)); "No training department in general" ((in 61 reviews))

What are employees saying about Quest Diagnostics layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Quest Diagnostics layoffs and their outlook for job security at Quest Diagnostics in 2026.

Quest Diagnostics reviews

3.2

49% would recommend to a friend

(5,683 total reviews)

Jim Davis

56% approve of CEO

47% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Quest Diagnostics has an employee rating of 3.2 out of 5 stars, based on 5,683 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Quest Diagnostics employee rating is in line with the average (within 1 standard deviation) for employers within the Salud industry (3.4 stars).

Reviews by job title

6K reviews

1.0

Dec 28, 2024

Horrible

Insurance risk interviewer

Recommend

CEO approval

Business Outlook

Pros

Working Remote and pay was ok once you getting promoted

Cons

I was there for 7 years and it was cool for the first 5 years but recently leadership changed no longer values employees. My last supervisor was a complete idiot was only there for 9 months before she became a supervisor so she really didn't know anything about the company was forgetful and she thought she can talk to you like you are a child. No real help from leads some supervisor would ignore you if you need help but some were very helpful. Very boring they want you on the phone constantly no time to send or read emails if you take just 2 min off a call you are considered in Idle! Smh

3.0

Dec 28, 2024

Lots of room for improvement

Advanced rsr route service representative

Recommend

CEO approval

Business Outlook

Pros

Mostly Mon-Fri shifts, Company-Provided Fuel and Vehicle for Routes, Education Assistance Program

Cons

Self-Evaluations - it's not my job to tell you how I think I'm doing in my role Minimal Raises - They don't even try to keep up with inflation rates, and the raises are not merit-based, even if they try to tell you they are. Extreme Lack of Communication - Sales throws their clients to the wolves after setting them up; Customer Solutions is swamped with trying to fix the messes that Sales usually created; Logistics is always at fault, even when they're doing their jobs correctly; Processing is micromanaged to the Nth degree.

2.0

Dec 27, 2024

so-so company

Phlebotomist

Recommend

CEO approval

Business Outlook

Pros

some what decent pay and easy to move up within the company.

Cons

management can show favoritism at times, high school like environment, lots of gossiping.

Viewing 403 - 405 of 5,683 Reviews

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Jobs at Quest Diagnostics