Does Quest Diagnostics pay their employees well?

According to anonymously submitted Glassdoor reviews, Quest Diagnostics employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at Quest Diagnostics. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at Quest Diagnostics?

50% of Quest Diagnostics employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Quest Diagnostics 3.0 out of 5 for work life balance, 3.1 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at Quest Diagnostics?

Phlebotomist (485) , Medical Technologist (207) , Specimen Processor (127) , Lab Assistant (114) , Cerified Phlebotomist (109) , Lab Technician (83) , Phlebotomist II (54) , Forensic Scientist (51) , Patient Service Representative (51) , Customer Service Representative (45) , Clinical Laboratory Scientist (44) , Physician Account Executive (42) , Specimen Technician (41) , Account Executive (39) , Medical Laboratory Scientist (36)

What are the pros of working at Quest Diagnostics according to real employee reviews?

"Benefits with the company are good for me and my family" ((in 702 reviews)); "Pay was good and the work is not overwhelming" ((in 397 reviews)); "I have been able to meet a few really great people who are trying to make a difference" ((in 250 reviews)); "Coworkers are great and committed to company's mission" ((in 127 reviews)); "Work life balance is good because they don't expect you to work more than your 40 hours." ((in 92 reviews))

What are the cons of working at Quest Diagnostics according to real employee reviews?

"They under pay and keep bad employees and supervisors." ((in 101 reviews)); "poor upper management, didn't value other employee's input" ((in 96 reviews)); "Shows favoritism when promoting" ((in 87 reviews)); "Not good if you get a bad manager." ((in 83 reviews)); "Long hours and weekend work" ((in 69 reviews))

What are employees saying about Quest Diagnostics layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Quest Diagnostics layoffs and their outlook for job security at Quest Diagnostics in 2026.

Quest Diagnostics reviews

3.2

50% would recommend to a friend

(5,678 total reviews)

Jim Davis

57% approve of CEO

48% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (5,678 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Quest Diagnostics has an employee rating of 3.2 out of 5 stars, based on 5,678 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Quest Diagnostics employee rating is in line with the average (within 1 standard deviation) for employers within the Salud industry (3.4 stars).

Reviews by job title

6K reviews

4.0

Mar 2, 2025

Great place to Work

Cerified phlebotomist

Recommend

CEO approval

Business Outlook

Pros

Always looking to hire Gots of locations Most jobs are Monday-Friday

Cons

I didn’t have any Cons

3.0

Mar 2, 2025

Employee

Phlebotomist psr ii

Recommend

CEO approval

Business Outlook

Pros

Job security, annual bonuses, able to invest in company shares. 401k match up to 5%

Cons

They will relocate you "per business needs" and leave no coverage at a location they pull you from they pay you mileage but you won't get comped for floater pay when you get relocated , however when you need to take a day off work and request the pto and give ample time it gets denied as "no coverage" so you're forced to use pto health hours to ensure you can make it to your doctor appts or your kids appt. The new wfm system is a joke and decision making of scheduling is unreasonable at times. Also I personally have been employed there for 17 yrs and it's so frustrating new hires will make $1-$4 more on the hr starting pay. Some supervisors are amazing and understand that we're human and not robots and that life happens as others are not so much. The last year maybe two the company has made employees feel not so appreciated and valued as we once did.

4.0

Mar 2, 2025

Ok company

Phlebotomist

Recommend

CEO approval

Business Outlook

Pros

A good company to work for…over all I enjoyed working for the company.

Cons

Management at the company can be a bit stressing at times

Viewing 337 - 339 of 5,678 Reviews

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Jobs at Quest Diagnostics

Client Service Representative I

Client Service Representative I

Client Service Representative I - Bilingual (English, Spanish)