Does Quest Diagnostics pay their employees well?

According to anonymously submitted Glassdoor reviews, Quest Diagnostics employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at Quest Diagnostics. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at Quest Diagnostics?

50% of Quest Diagnostics employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Quest Diagnostics 3.0 out of 5 for work life balance, 3.1 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at Quest Diagnostics?

Phlebotomist (485) , Medical Technologist (207) , Specimen Processor (127) , Lab Assistant (114) , Cerified Phlebotomist (109) , Lab Technician (83) , Phlebotomist II (54) , Forensic Scientist (51) , Patient Service Representative (51) , Customer Service Representative (45) , Clinical Laboratory Scientist (44) , Physician Account Executive (42) , Specimen Technician (41) , Account Executive (39) , Medical Laboratory Scientist (36)

What are the pros of working at Quest Diagnostics according to real employee reviews?

"Benefits with the company are good for me and my family" ((in 664 reviews)); "It’s good and good pay" ((in 388 reviews)); "I have been able to meet a few really great people who are trying to make a difference" ((in 242 reviews)); "Coworkers are great and committed to company's mission" ((in 127 reviews)); "Work life balance is good because they don't expect you to work more than your 40 hours." ((in 94 reviews))

What are the cons of working at Quest Diagnostics according to real employee reviews?

"They under pay and keep bad employees and supervisors." ((in 103 reviews)); "poor upper management, didn't value other employee's input" ((in 95 reviews)); "Too much favoritism." ((in 88 reviews)); "As long as you are under a good manager it is a great place to work.." ((in 86 reviews)); "The time off can be hard to schedule at times and it is always short staffed" ((in 75 reviews))

What are employees saying about Quest Diagnostics layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Quest Diagnostics layoffs and their outlook for job security at Quest Diagnostics in 2026.

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Quest Diagnostics

Quest Diagnostics reviews

3.2

50% would recommend to a friend

(5,677 total reviews)

Jim Davis

57% approve of CEO

48% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (5,677 reviews)

Ratings by demographic groups

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Quest Diagnostics has an employee rating of 3.2 out of 5 stars, based on 5,677 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Quest Diagnostics employee rating is in line with the average (within 1 standard deviation) for employers within the Salud industry (3.4 stars).

Reviews by job title

6K reviews

3.0

Mar 14, 2025

Self serving

Phlebotomist

Recommend

CEO approval

Business Outlook

Pros

Fast paced No insurance authorization

Cons

To many hats to fill Lower paying Hard to get days off Unable to get help if needed during working hours

3.0

Mar 13, 2025

Overworked and underpaid

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Co-workers are mostly friendly and helpful.

Cons

Can feel like you’re being micromanaged sometimes. Pay at other companies are typically higher.

1.0

Mar 13, 2025

Stepping stone

Client engagement specialist

Recommend

CEO approval

Business Outlook

Pros

Team members are good to work with.

Cons

*Management lacks power to make changes *Hybrid wfh arrangement instead of fully wfh *Intermittent lay offs occur without any reason provided *Upper management is indifferent to the challenges faced by the employees in operations

Viewing 319 - 321 of 5,677 Reviews

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Client Service Representative I

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Self serving

Overworked and underpaid

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