Does Quest Diagnostics pay their employees well?

According to anonymously submitted Glassdoor reviews, Quest Diagnostics employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at Quest Diagnostics. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at Quest Diagnostics?

50% of Quest Diagnostics employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Quest Diagnostics 3.0 out of 5 for work life balance, 3.1 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at Quest Diagnostics?

Phlebotomist (485) , Medical Technologist (207) , Specimen Processor (127) , Lab Assistant (114) , Cerified Phlebotomist (109) , Lab Technician (83) , Phlebotomist II (54) , Forensic Scientist (51) , Patient Service Representative (51) , Customer Service Representative (45) , Clinical Laboratory Scientist (44) , Physician Account Executive (42) , Specimen Technician (41) , Account Executive (39) , Medical Laboratory Scientist (36)

What are the pros of working at Quest Diagnostics according to real employee reviews?

"Benefits with the company are good for me and my family" ((in 690 reviews)); "It’s good and good pay" ((in 398 reviews)); "I have been able to meet a few really great people who are trying to make a difference" ((in 243 reviews)); "Coworkers are great and committed to company's mission" ((in 132 reviews)); "Work life balance is good because they don't expect you to work more than your 40 hours." ((in 91 reviews))

What are the cons of working at Quest Diagnostics according to real employee reviews?

"Shows favoritism when promoting" ((in 97 reviews)); "They under pay and keep bad employees and supervisors." ((in 97 reviews)); "poor upper management, didn't value other employee's input" ((in 94 reviews)); "As long as you are under a good manager it is a great place to work.." ((in 86 reviews)); "The time off can be hard to schedule at times and it is always short staffed" ((in 76 reviews))

What are employees saying about Quest Diagnostics layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Quest Diagnostics layoffs and their outlook for job security at Quest Diagnostics in 2026.

Quest Diagnostics reviews

3.2

50% would recommend to a friend

(5,677 total reviews)

Jim Davis

57% approve of CEO

48% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (5,677 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Quest Diagnostics has an employee rating of 3.2 out of 5 stars, based on 5,677 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Quest Diagnostics employee rating is in line with the average (within 1 standard deviation) for employers within the Salud industry (3.4 stars).

Reviews by job title

6K reviews

2.0

Mar 19, 2025

Certifying scientist

Recommend

CEO approval

Business Outlook

Pros

Work alone do your job and go home

Cons

Less than capable coworkers suck

4.0

Mar 18, 2025

Great

Senior manager

Recommend

CEO approval

Business Outlook

Pros

It was a great place

Cons

A considerable amount if reduction in force

1.0

Mar 15, 2025

Thoughtless leadership. Pick better companies if you have other offers.

Devops engineer

Recommend

CEO approval

Business Outlook

Pros

It's better than no job I suppose. If you have a good manager, then their unlimited PTO policy truly means unlimited. Depending on the people you work with, you may actually get someone good to work with and managers who care about your growth.

Cons

Low pay compared to average market value. Outdated technology stack with "promises" and "initiatives" to upgrade, but no leadership support to make headway on any of those supposed changes. Not much in the way of growing and/or training opportunities. Their online training portal is lackluster to say the least. The c-suite executive leadership is out of touch on what could actually bring value to the company. Constant layoffs because you incorrectly assumed covid-growth was sustainable? Bad business. As long as shareholders are happy, right? Biggest one of all? THEY WILL NOT HONOR EXISTING BENEFITS IF YOU ARE CONVENIENTLY LAID OFF. Tuition reimbursement, for example? Forget it. Even if you were finished and submitted all paperwork/documentation, too bad so sad. Lawyer told me I have no legal standing to claim that benefit either. You have a HSA or FSA? You can forget that too. If it's funded by the company, that I can understand, but removing all funds even if it's your own contribution? Scummy...

Viewing 316 - 318 of 5,677 Reviews

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Jobs at Quest Diagnostics

Client Service Representative I

Client Service Representative I

Client Service Representative I - Bilingual (English, Spanish)

Epic Tapestry Analyst