Everything !!
No possibility to grow because it's a contact center so everyone will stay in the "entry level"
Nasty customers crazy people with lots of money trying to get everything from you because of the so called 5 stars company.
No team spirit team leaders and lead agents that are only busy with their own stuff and are there only to send you that email with how many seconds you took between calls and how many minutes you took for break.
A place where you should allways be runing and where you are always late no matter what !!
Coming back after 1 SECOND (yes 1 sec) is considered late and they dare make a remark about it.
All what you do is controlled and listened to not only the calls but EVERYTHING else!!
And no matter how hard you work how many money you make or many calls you take per day they will be always there to make stupid and mean remarks.
Its the place where everyone wishes to fall sick to get a sick leave because there is no other way for vacation. Forget about any christmas or new year or anything.. you can still ask but no one will care :)
The plane tickets they offer are more than your salary and anyway you wouldnt get a vacation to use them !!
Its a place where you cant enjoy a meal with only 30 mins for that and your lunch break changes everyday. If they want you to eat at 3 you can starve untill 3pm if you are lucky you will eat earlier!! Lets not forget the stupid 5 minutes toilet break that you should let the system know about. You cn take a break only if the lead agents allows you to go..
And all this for one of the worst salaries in Wroclaw, knowing that you do everything and that people in other companies doing 60% of what we do are paid a lot more.
And the worst thing is they dont care about you everyone I know left or is leaving or willing to leave but instead of making the situation easier they keep recruiting new victims that will be happy to work for a well known company untill they realise the truth and escape as well !