QAD reviews

3.2

47% would recommend to a friend

(597 total reviews)
avatar

Sanjay Brahmawar

32% approve of CEO

40% positive business outlook

QAD has an employee rating of 3.2 out of 5 stars, based on 597 company reviews on Glassdoor which indicates that most employees have a good working experience there. The QAD employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

597 reviews
1.0
Mar 13, 2025

Not the same...Beware

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

QAD Inc. was acquired by a private equity firm in 2022, and since then, I have found little positive to say about the company. This is particularly disheartening, as QAD was once regarded as an exceptional place to work.

Cons

The aftermath of the TB takeover has been marked by significant and recurring layoffs each quarter, diminished employee benefits, increased workloads, and declining morale. Customers have suffered noticeably, with many clients choosing to leave. The company’s culture, once described as a family, has deteriorated, replaced by a pervasive sense that TB and the executive leadership team (ELT) are singularly focused on EBITDA and cost reduction through workforce and benefit cuts. These layoffs have left remaining employees stretched thin, often unable to adequately manage their expanded responsibilities, leading to lapses in customer service and operational inefficiencies. Confidence in QAD's future is waning, with the company increasingly resembling a sinking ship.

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QAD Response
1y
Thank you for sharing your candid feedback. We understand that the transition following the 2022 acquisition has been challenging, and we sincerely regret that your experience has not met your expectations. We recognize the concerns you've raised regarding layoffs, changes to benefits, increased workloads, and customer impact. We are committed to fostering a positive work environment and delivering exceptional service to our customers. We are actively working to address the issues you've described and are continually evaluating our strategies to ensure long-term sustainability and growth. We value your perspective and appreciate you bringing these matters to our attention.
2.0
Oct 23, 2023
Recommend
CEO approval
Business Outlook

Pros

QAD was a wonderful place to work with lots of benefits prior to the COVID shutdown. My team was great to work with and we still keep in touch. The managers that I worked with are straight forward with an open door policy. I rarely had trouble getting an answer when needed. I felt supported.

Cons

Since they have been bought by an Equity Firm (Tomo Bravo) they have been slashing all the CA (and others) positions and placing them in MX, India, and Poland. All for the EBITA. It's not the "family" environment any longer. Good Luck!

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QAD Response
2y
Thank you for working for QAD for 20+ years and for your help in making QAD what it is today. I am sorry to hear you are no longer at QAD and if your role was impacted in the past year. We have evolved and changed. We have put a lot of focus into virtual engagement and communications since COVID and since we moved our work style to virtual first. And this is certainly a transition from working directly in an office. I believe that open door policy is still there. Since the merger with Thoma Bravo we have honed in on some specific measurements such as EBITDA to measure growth and how well we are operating overall as a company. The intended outcome is the improvement of QAD and our ability to deliver value to our clients. We wish you well in your next career endeavor.
2.0
Jul 1, 2023

New chapter in the QAD history

Recommend
CEO approval
Business Outlook

Pros

Co-workers are friendly, smart, supportive, and hard-working.

Cons

When Thoma Bravo bought QAD in November 2021, the management relentlessly promoted the acquisition at every meeting. "It is a new chapter in the QAD history", "Good things are coming", and blah blah. The only changes I saw were ruthless offshoring and endless layoffs.

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QAD Response
2y
Thanks for your comments. Yes we were acquired by Thoma Bravo and they have helped us considerably in improving QAD as a whole. That has meant that we have needed to change our structure and geographic make up. However, the US continues to be our largest population base and we do continue to employee many people and hire for new positions.
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Glassdoor has 719 QAD reviews submitted anonymously by QAD employees. Read employee reviews and ratings on Glassdoor to decide if QAD is right for you.