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      QA

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      QA reviews

      3.3

      52% would recommend to a friend

      (952 total reviews)
      avatar

      Josh Hubbert

      57% approve of CEO

      39% positive business outlook

      Ratings by demographic groups

      QA has an employee rating of 3.3 out of 5 stars, based on 952 company reviews on Glassdoor which indicates that most employees have a good working experience there. The QA employee rating is in line with the average (within 1 standard deviation) for employers within the Educación industry (3.7 stars).

      Reviews by job title

      952 reviews
      1.0
      Sep 4, 2018

      Not treated like people, just price tags

      Consultant
      Recommend
      CEO approval
      Business Outlook

      Pros

      - Operations team were extremely helpful when deploying. - Social time on a Friday afternoon, free beers. - Pool table.

      Cons

      - Consultant management aren't much help when deploying, expect you to be able to find somewhere to live with no financial help at the drop of a hat, all falls on the liaisons. - 'Senior members' if you can call them that.. of recruitment are derogatory to us and even their own team members. Overheard one girl in particular multiple times talking down to/bullying her team members, in the open office area and also in the kitchen doesn't seem to care who hears her being egotistical and very harsh, has a - 'no one can tell me' attitude. Can be nice to some trainees (if she hired you) sometimes even a bit flirty? Very uncomfortable to watch. Myself and a lot of others witnessed this so I know it cant' have been going unnoticed by her management but they don't seem to care? Toxic environment to be learning in. - Trainers have no previous experience in training, all nice people just would advise they go on a training course themselves first.

      avatar
      QA Response
      7y
      Hi and thank you for these comments. Would you be willing to talk to me directly about the examples you have given above relating to your engagements with certain staff members? I am particularly concerned about any examples of derogatory behaviour and want to understand more so we can deal with it appropriately. I know that glassdoor postings prevent you from being too specific but I am keen to address a number of your points with the QAC senior leadership team. Mary (mary.sansom@qa.com) Director - Corporate Brand
      1.0
      Aug 23, 2018

      Don’t fall in to the trap, it’s shocking how they get away with it!

      Sales
      Recommend
      CEO approval
      Business Outlook

      Pros

      Worked with some really great people and nice location in London.

      Cons

      Very toxic culture, I’ve genuinely never experienced a company that moves the goal posts so frequently. I’ve seen some really talented sales professionals become demotivated and lose the passion for selling due to the attitude and constant bad decisions made by Directors. There seems to be no clear strategy or calculated decision making but rather a trial and error approach at the expense of the sales workforce. Targets are always unrealistic and sometimes even increased mid month to prevent over achieving - god forbid a salesperson earns over 100% OTE. People are frequently underpaid and when this is raised people have to wait until the next month - insane! Not all managers are bad but are generally “yes men” with very little say on what happens or if they do have a voice they tend to “leave the business” soon after.

      avatar
      QA Response
      7y
      Clearly we have some dissatisfied employees in sales in London (we have had a couple of similar reviews with similar issues highlighted over the last week or so) and it is something I have raised with a number of our London sales managers and I will be addressing it with the MDs of each division too. I am always grateful to employees who give honest feedback as it enables us to address problems - and address them we will! Having dissatisfied sales staff is not something we need or want (as you say, it is not a good recipe for growth). I am so sorry that this action has come too late for you. There are some specific points you have made here that I would love to understand more about. We are a large business with lots of sales teams across London and so more details would really help to solve the problem more swiftly. I appreciate that you may not want to do this given you have recently left but if you did want to get in touch you can at mary.sansom@qa.com
      3.0
      Aug 15, 2018

      Improving

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Recognition for doing a good job, great people and in general, great mangers. Good annual leave allowance.

      Cons

      Lack of career development if you don't work in sales or senior roles. Not many benefits offered compared to other companies of similar or smaller size. Poor sick leave and maternity policies.

      avatar
      QA Response
      7y
      Hi there. Many thanks for taking the time to give us this feedback. You feedback is really relevant given a couple of initiatives I am driving at the moment. You will be pleased to hear that the People Team is currently reviewing some of our key policies with the view to updating them - watch this space. I am always eager to hear suggestions of additional benefits staff would find helpful and I know Karen is too, so if you have specific suggestions you want us to consider as part of this review then please do email them through to me at mary.sansom@qa.com In terms of lack of career development opportunities, again this is something I am keen to work with employees on. I am someone who has been lucky enough to develop with the business over the past 6 years (not in sales) and as a manager I know how crucial it is for us to retain and develop key staff so again, I encourage you to get in touch with me about this. I am particularly keen to discuss your idea around career pathways. Thanks again and I really hope that over the course of the next few months the changes we are making will improve things further for you and the rest of the employee base. Mary Sansom Director - Corporate Brand
      Viewing 238 - 240 of 952 Reviews
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