QA reviews

3.3

52% would recommend to a friend

(951 total reviews)
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Josh Hubbert

57% approve of CEO

39% positive business outlook

QA has an employee rating of 3.3 out of 5 stars, based on 951 company reviews on Glassdoor which indicates that most employees have a good working experience there. The QA employee rating is in line with the average (within 1 standard deviation) for employers within the Educación industry (3.7 stars).

Reviews by job title

951 reviews
2.0
Nov 16, 2014
Recommend
CEO approval
Business Outlook

Pros

Good money if you can sell.

Cons

Everthing. From career prospects, to management. Everything was extremely poor.

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QA Response
4y
Thank you for taking the time to leave us feedback. We have been working to build more training for our managers and now offer various opportunities such as hybrid working, performance management, recruitment training and soon to be inclusive management training so our managers can enhance their skills further. We also now have a continuous performance management system that allows our employees and their managers to set objectives and receive feedback throughout the year to aid development as well as celebrating our achievements as individuals and as a company. As well as this we offer career workshops and frameworks to give our employees access to knowledge and skills required for existing roles to promote internal movement and progression.
1.0
Oct 25, 2025

Disappointed

Recommend
CEO approval
Business Outlook

Pros

good office locations even though we cannot expense travel

Cons

Lost for words. Given this company my all and unfortunately thrown to the curb by the new 'vision' and consultants and disregarded. Feel sad for peers and the direction of where the new QA is heading.

2.0
May 2, 2025
Recommend
CEO approval
Business Outlook

Pros

Colleagues are very nice. The company has a lot of potential.

Cons

The leadership do not provide a strategy to guide you in building the business. The leadership get you to charge the client for higher level services when the customer needs a lower level of service. This continued after raising this as an issue. To quote one leader, "More money, money, money!". There are few prospects to grow and career goals are not listened to. The job description does not match the job, especially job location. I was told I would be working in a totally different part of the country from where I mostly worked. It is not an organisation that looks to continuously improve or learn lessons, it is purely a sales company that does not care about quality.

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QA Response
1y
Thank you for taking the time to share your experience. We're glad to hear you found your colleagues supportive, our people are truly our greatest strength and we strive to create an environment with this at the core. We’re genuinely sorry to hear about the concerns you raised. Feedback like yours is vital in helping us reflect and improve, and we take it seriously. In particular, we’re sorry to learn you felt a lack of clarity around strategic direction and mismatches between job expectations and reality. Concerns about sales practices and career progression are equally important, and we’re committed to ensuring everyone feels heard and supported in their development. I would really appreciate the opportunity to understand more about your experience so we can continue the conversation in more detail and work towards better outcomes. Please reach out to Alicia, Director of Talent & Development directly for a confidential conversation. Thank you again for your feedback - your voice matters, and we are committed to doing better.
Viewing 199 - 201 of 951 Reviews

Glassdoor has 1,047 QA reviews submitted anonymously by QA employees. Read employee reviews and ratings on Glassdoor to decide if QA is right for you.