QA reviews

3.3

54% would recommend to a friend

(951 total reviews)
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Josh Hubbert

60% approve of CEO

40% positive business outlook

QA has an employee rating of 3.3 out of 5 stars, based on 951 company reviews on Glassdoor which indicates that most employees have a good working experience there. The QA employee rating is in line with the average (within 1 standard deviation) for employers within the Educación industry (3.7 stars).

Reviews by job title

951 reviews
1.0
Jun 10, 2024
Recommend
CEO approval
Business Outlook

Pros

None. A very poor experience. Many talented and experienced colleagues were bullied, burned out and chose to jump ship. Some job roles poorly defined with a 'make-it-up-as-you-go-along approach.' What a waste of potential. Many have found better work and treatment elsewhere. My worst job by far. Hold onto your value (s) and keep looking.

Cons

Claustrophobic working conditions both physically and psychologically. Very little recharge time due to short holidays and high workloads. Constant exhaustion with no energy for outside interests. Constant change. Safeguarding issues often ignored. No trust. Skills and ideas undervalued and ignored. Unskilled, reactive and defensive management. Too much spin about 'benefits.' You pay a high price with your physical and mental health.

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QA Response
1y
Thank you for taking the time to share your experience. We’re genuinely sorry to hear that your time with us was so challenging. While it's difficult to read such strong feedback, we take these concerns seriously and understand that your experience reflects real frustrations that need to be addressed. We recognize that burnout, communication, and clarity around roles are important issues and are actively working to improve in these areas. Our goal is to create a healthier and more supportive work environment, and that includes making space for feedback—both positive and critical. We’re grateful that you saw the talent in your colleagues, and we’re committed to ensuring that people feel heard, valued, and empowered. Leadership is reflecting deeply on sustainability, wellbeing, and organizational trust, and your comments will be shared with them directly. We wish you all the best in your current and future endeavors and hope you’ve found a role that brings you fulfillment and respect.
4.0
Jun 7, 2024
Recommend
CEO approval
Business Outlook

Pros

Good training program and job opportunities

Cons

Low salary and no option to choose contracts

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QA Response
1y
Hi there, thanks so much for your review. Would be good to understand a bit more about choosing contracts here and what would be helpful? I'm often in the London office so please feel free to have come and have a chat. All the best, Steph (QA People Team)
2.0
Jun 4, 2024
Recommend
CEO approval
Business Outlook

Pros

The people are great although they are losing these great people by the bucketload. Good holiday amount after long service. Flexible working arrangements.

Cons

Real concerns about the new C Suite team. Lots of execs left or let go and then replaced by family and friends of the CEO. The CEO doesn't seem to know what he is doing or what any of his ground staff do. Because people are leaving and the process of recruitment is slow (low wages play a massive part in both aspects - and no annual pay review that was just announced is going to impact this more no doubt!) the workloads for those left have at least doubled. Very low morale at the moment with real and ongoing concern about everyone's futures. The execs seem far too concerned about launching in US rather than what is going on here. How can they justify investing in launching abroad when they can't even offer a cost of living pay increase? This is in effect pay cuts as everything else will increase with minimum wage, except our salaries. The company say they made profits but just not growth, which makes us feel more demotivated that they won't increase pay. We do our job for the love of it, but we do need paying accordingly or we will find places that do. The company really needs to reconsider what is important.

Viewing 166 - 168 of 951 Reviews

Glassdoor has 1,047 QA reviews submitted anonymously by QA employees. Read employee reviews and ratings on Glassdoor to decide if QA is right for you.