QA reviews

3.3

53% would recommend to a friend

(949 total reviews)
avatar

Josh Hubbert

62% approve of CEO

41% positive business outlook

QA has an employee rating of 3.3 out of 5 stars, based on 949 company reviews on Glassdoor which indicates that most employees have a good working experience there. The QA employee rating is in line with the average (within 1 standard deviation) for employers within the Educación industry (3.7 stars).

Reviews by job title

949 reviews
2.0
Dec 20, 2017

Huge potential, but overall very disappointing

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

None of note that I can think of

Cons

There’s no doubting QA’s potential in the education sector. However it’s downfall is always going to be the culture. There are a few very admirable and talented employees within the firm, but they stand out because sadly they’re in the minority. Very soon after starting, even though you expect it to be a little “rough around the edges” due to size and fast expansion, you very quickly learn that there are huge issues with culture, professionalism and the overall concept of “doing the right thing”. During my time here (coming up to 6 months) I have witnessed behaviour which is shocking for any business to exist on in 2017. It feels incredibly backward (good luck if you’re looking for slick processes, effective people management or development opportunities outside of ‘who likes who’) and I regularly see management clashing due to personalities (rather than anything to do with work), very openly and unprofessionally, which makes for a very uncomfortable and unusual experience. There is no doubt that the majority of the board, and particularly the CEO have ambition and a vision which is convincing – however by them not addressing the people issues here this business will only continue to have high turnover and a long lasting negative reputation in the market. As some mention below, I’d also question the overly positive reviews here. Some directly responding to others, which sounds like QA Management to me.

2.0
Oct 11, 2017

Cut throat

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Remuneration is not too bad

Cons

Very old school sales driven environment

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QA Response
8y
Thank you for your comments. Our Sales departments are not unlike many other companies who have sole objectives to drive new business. That said, it is not for everyone - and we are sorry that you feel you didn't get the support you needed to thrive in this area. We wish you success in your next move, and thank you for your time working for QA.
1.0
Mar 27, 2017
Recommend
CEO approval
Business Outlook

Pros

Occasional free drinks in city locations Friendly staff No prior IT knowledge required... Better than being unemployed

Cons

The HR in this company is awful. Staff members that are meant to be the bridge between consultant and management never give any crucial information when asked. Dedicated HR members take weeks to reply to even the simplest of emails. QAC have no sense of acknowledgement or appraisal. They like to rate their employees on scales with bars that are impossible to reach, and would rather spend money giving them cheap drinks than increasing their measly salaries. Working at QAC has drained all excitement and self-confidence that I had in myself. They make you feel ignored and useless, while promoting more executives to made up roles just to increase the wage gap in the company even more. And then there's the 12K leaving fee which covers the cost of training that could be more extensively taught by a dog with a suit on. There are free online courses that contain more information than the training course. Leaving QAC felt like escaping a swamp; you get constantly dragged down, there's a foul stench in the air and you end up with less than you started with.

avatar
QA Response
9y
We appreciate your feedback, and assure you that we do take your comments seriously. It is an unusual response time frame you mention from our HR department (we respond to all queries within 48 hours), but appreciate this must have been frustrating for you. We would however always advise that you call using the direct number provided for a quicker response rate and to discuss any issues with one of our specialists who are always on hand. Although we do have a formal review and development process which is led by line managers, we do encourage all staff to take a proactive approach too; highlighting the opportunities you would like to take up and how you would like to progress within the business so that they can support you in this and put a plan in place. Regarding the training fee, the business makes a significant investment in those who join, allowing you to become qualified and ready to work onsite at high profile clients in a timeframe which would not be possible outside of this programme. As we are sure you can appreciate, to provide this to you we do require those on the programme to commit to QA for a period of time. This is by no means a leaving fee and we do make the details of this clear at point of offer. We appreciate the time you have taken to provide your feedback to us, and we hope our comments offer some reassurance. We wish you the best of luck in your career.
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