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      QA

      Engaged Employer

      QA reviews

      3.3

      53% would recommend to a friend

      (948 total reviews)
      avatar

      Josh Hubbert

      62% approve of CEO

      41% positive business outlook

      Ratings by category

      3.8

      Diversity & inclusion

      3.6

      Work/Life balance

      3.1

      Culture & values

      3.1

      Career opportunities

      3.0

      Compensation and benefits

      2.8

      Senior management

      QA has an employee rating of 3.3 out of 5 stars, based on 948 company reviews on Glassdoor which indicates that most employees have a good working experience there. The QA employee rating is in line with the average (within 1 standard deviation) for employers within the Educación industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      948 reviews
      2.0
      May 20, 2015

      Met some fantastic people but senior management does know how to lead

      Senior account manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      I made some friends for life at QA, really genuine people who tried hard to deliver as best they could. I do think William the CEO is a good guy but I can't get my head around the rest of the incompetent, so called leaders in the business.

      Cons

      Appalling management style. Far too revenue focussed and anyone who is any good leaves. In my office there was more time given to the under performers which was daft given a good 50% were doing just that. As someone who did perform I was left to get on with it. It was like nobody was interested.

      avatar
      QA Response
      4y
      Thank you for your feedback and we are sorry to hear of your experiences with management. We are always striving to improve our team's skills and so have been focussing on management training in order to have the best managers we can. If you would like to speak with us about any more of these comments, please email zoe.penfold@qa.com and we would be more than happy to follow up with you.
      2.0
      Nov 16, 2014

      Boring work, no challange

      B2b account manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good money if you can sell.

      Cons

      Everthing. From career prospects, to management. Everything was extremely poor.

      avatar
      QA Response
      4y
      Thank you for taking the time to leave us feedback. We have been working to build more training for our managers and now offer various opportunities such as hybrid working, performance management, recruitment training and soon to be inclusive management training so our managers can enhance their skills further. We also now have a continuous performance management system that allows our employees and their managers to set objectives and receive feedback throughout the year to aid development as well as celebrating our achievements as individuals and as a company. As well as this we offer career workshops and frameworks to give our employees access to knowledge and skills required for existing roles to promote internal movement and progression.
      1.0
      Oct 30, 2014

      Absolute No-Go!

      B2b account manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Met some nice people here as everyone is in their 20's or beginning 30's.

      Cons

      No clarity, no experienced management. Focused purely on revenue over the back of seriously underpaid and uneducated staff. Bonus schemes are designed not to pay you and keep all the money inside. The turnover of employees leaving is absurdly high and no one seems to do anything about it. There is no one to find in the office after the clock strikes 5:30pm which makes me think that previous reviews are an inside job. No strategies and a lot of confusing. False promises from management that will be denied when asked for. A lot of client complaints as well. If you are serious about your career, this is not the place to work.

      avatar
      QA Response
      4y
      Thank you for your feedback. We’re sorry to hear about your experience with management and this certainly isn’t the experience we strive for. We now offer training for all our managers including hybrid working, performance management, recruitment training and soon to be inclusive management training to ensure our managers can be the best they can in all areas. We also now run engagement surveys throughout the year to receive feedback from our employees so we can ensure to listen and learn from our teams. If you would like to discuss anything mentioned in your review further, please email zoe.penfold@qa.com and we would be more than happy to follow this up with you.
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