Obsessed with providing exceptional service!
Pros
I’ve worked at QA for 7 years and find QA a great place to work, fast paced and full of opportunities to develop and progress if you are willing to put yourself out there and take them! Hard work and getting involved beyond your job spec is encouraged and greatly rewarded. Whilst creating the best customer experience (internally and externally) has always been at the heart of what we do, over the past few years the focus here has literally become an obsession, with locations throughout the company having their very own Customer Obsession groups focusing on helping with the continued improvement of our environment and culture for staff and the service and experience for all our customers. There is a big focus on charity also so there is always lots of fun activities to get involved in with, we also get 2 days paid charity leave each year which is rewarding. There is a lot of really great people working at QA which is one of the main reasons I have been here so long and see myself here way into the future.
Cons
Due to the fast paced environment it can be a little difficult sometimes to keep up with the changes.
