Publix reviews

3.8

66% would recommend to a friend

(21,108 total reviews)
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Kevin Murphy

61% approve of CEO

62% positive business outlook

Publix has an employee rating of 3.8 out of 5 stars, based on 21,108 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Publix employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

21K reviews
3.0
May 20, 2015

Where Working Isn't A Pleasure

Recommend
CEO approval
Business Outlook

Pros

- Clean work environment - Decent pay (never pays minimum wage) - If you're a college student, they'll allow you to come back and work during breaks (summer, winter)

Cons

- Too many expectations for one person and if you don't fulfill every expectation, you could get in trouble (smile 24/7, greet EVERY customer, always look busy, clean, offer to help EVERY customer to their car....and there's even a certain way you have to go about doing that. It doesn't matter if you've done everything you could possibly do/needs to be done, you have to look like you're doing something at all times and trust, THEY ARE WATCHING... so if you don't look busy, you will get in trouble) - Unpredictable hours each week (terrible scheduling...you can get off at 12 am and they'll have you scheduled the following morning for 7 am) - No real "team work" - Many people in leadership positions don't possess leadership qualities (rude, belittling, don't know what they're doing, etc) - Each night, one customer service employee is expected to clean all bathrooms (instead of hiring a cleaning crew) - Rude customers - Working holidays = TERRIBLE

2.0
May 20, 2015

Low Pay

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The stocks, dividends Christmas bonuse are great. There is free meals every day and a great sense of pride for our founder George Jenkins. A visionary

Cons

50+hours expected per week unnecessarily

2.0
Jan 27, 2015
Recommend
CEO approval
Business Outlook

Pros

Honors Hours and Flexibility. Management is nice and understanding to some degree. Tries to promote charities, Functions, and fundraisers. Other employee's are normally nice. Majority of the customers are nice as long as you provide good customer service. Very Active. Lenient with cell phones and tattoos. up to a .25 cent raise every 6 months. Not bad for making friends.

Cons

You are blocking all night if you close at 10pm regardless of scheduale. Don't be surprised if you are staying late. It is normal here. The store is cheap and will abuse you to do tasks that are not in your job line just for them to save a nickle on hiring a professional. The job load is a lot and you will be working hard for your paycheck. It is normal for someone to call out sick to making the job load bigger. Front End Coordinator usually fails to keep accountability of workers and work. Many bad workers get away with doing nothing. It is always busy and the stress is high with low morale in the front. Publix fails to keep promises once employment fulfills goals. Your age and past will not get any respect in the front. You will be consider a child to your peers and colleagues. Customers look down on you despite your customer service. Sometimes they don't even acknowledge your presence. Management has no idea or does not care in improving morale of workers. Publix will apparently hire any one who have attitude problems and lack of interest to work. A lot of the employees have low morale making it difficult to use teamwork. Publix team leader lacks any leadership and continues to slave drive employee's out of their 10 mins breaks. Publix leaders lack "leading by example". You are not allowed to wear any other jackets or sweaters unless it is publix brand. It is highly favoritism in employee of the month, hours, and promotions. Schedule is ridiculous concerning breaks. (Ex. 7am - 3pm with break being 1-2pm.) They won't fire bad employee's unless they do something really bad.

Viewing 121 - 123 of 21,108 Reviews

Glassdoor has 21,532 Publix reviews submitted anonymously by Publix employees. Read employee reviews and ratings on Glassdoor to decide if Publix is right for you.