Publix reviews

The manager is not skilled to run such a facility. He's not capable of making the right decisions on the spot. I've learnt from the very beginning that everything is based on whether or not they like you. If they like you, you could get away with coming in late everyday(they would change the schedule in the books so it looks like they're coming in at the right time), you could just stand around and not do anything. If they don't like you, get ready to be criticized for every little thing, get ready to run an entire area by yourself and get reprimanded by the leads when you complain about it. Everybody in that place is a snake and cannot be trusted. Don't try to make friends, if they're nice to you, it's only because they think they're getting something in return. The workload can be ridiculous if you're actually a good worker. There has been so many occasions where the hardest worker is forced to work in an area all by themselves which can be the worse thing ever when you're forced to fix 9 robots, plus run up and down a flight of stairs. Somehow you still get criticized if a robot is down. If you're not good or a lazy worker(which they're are plenty) they'd actually make sure they schedule multiple people to help out. Good Luck if you decide to take the risk and accept the job. The turnover rate is ridiculous.

Very poor management. Favoritism was a problem. You are expected to act robotic. You are told what to say, how to think, how to act. I was even told I should hug customers! Management too prideful to accept suggestions. They make you watch ridiculous videos on how to handle situations that require little common sense (I was forced to watch a video on how to use a box cutter!). The first day of spending three hours watching pointless videos I could have had real on the job training. Management did not lead their team. They relied on their videos to train employees. Extremely crazy schedule. One day you will work 12-8 and be expected to come back in at 4am. They are so focused on customer experience it is almost impossible to get your job done in a timely manner (can't pull pallets on the floor, no trash buggies, etc). They were lacking a routine. You walk in the door and have no clue what they will have you do for the day. No planning ahead, for example they know a truck will come at 6pm yet they do not clean the backroom to make room for it. When the truck arrives, they frantically run around panicking of where to put it. The grocery back room was always a mess and it was very hard to work around so much clutter. Their technology was good but it was not executed properly so trucks were always over ordered resulting in too much product with no space to put it. Sometimes we literally had to crawl on top of pallets to get somewhere. For a company that prides themselves on how they treat employees and customers you would think they would have a safer work area. You can't be over 4 minutes late, but if you clocked in one minute early you would get in trouble. Evaluations were a joke. I was told I need to help other associates more and that I spent too much time handling my own responsibilities (which is what I was told to do). If you ever had a question you would be talked to as if you were stupid. I have gotten belittled many times just for asking if management needed help with anything. There was no accountability. The only way to stand out is to suck up to customers or managers. Hard work, experience, intelligence, or dedication mean nothing to them.