Providence reviews

3.5

63% would recommend to a friend

(6,507 total reviews)
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Erik Wexler

49% approve of CEO

46% positive business outlook

Providence has an employee rating of 3.5 out of 5 stars, based on 6,507 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Providence employee rating is in line with the average (within 1 standard deviation) for employers within the Salud industry (3.4 stars).

Reviews by job title

7K reviews
3.0
Oct 17, 2017

DIG - Great People, Uncertain Focus

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Just to note, I worked for the Digital Innovation Group - a small, startup-ish organization within the larger Providence family. Plenty of fun, friendly people to work with. The mission is great and presents a wonderful alternative to soulless ecommerce or "sharing economy" companies doing nothing of actual value. Managers and hours are flexible.

Cons

The organization seems to have little idea what it's trying to accomplish. Bigwigs from much higher in the Providence org (who come from a healthcare background and know nothing about developing software) were constantly pulling us in different directions and clearly had no idea what investments and tradeoffs are necessary in building functional software. Squeaky wheel customers were frequently getting the grease, to the exclusion of building a better, more widely applicable product. HR and current line-level managers seem intent on importing as many ex-Amazon employees as possible and clearly have the belief that however Amazon does things is the "correct" way. Executives within the DIG organization come off unintentionally as hucksters, with constant meaningless tech-jargon re: "disrupting" etc etc, and they lack any clearly defined (or at least explainable) vision.

4.0
Apr 25, 2017

Mehh...PB/HB

Recommend
CEO approval
Business Outlook

Pros

Parking isn't bad. Benefits are okay. Work family balance. Core Values. Some jobs have freedom- depends on the position and team. Flex time. Free Bus Pass for the year for all employees. Wear jeans on Fridays. 403A/B standard benefits. $$ loaded onto an HSA card 700 single/ 1400 family per year.

Cons

Raises -don't expect them. Every year the raises are between 0-3% of your current wage-ALWAYS. They will never pull you aside and say "you've been doing amazing here's a $1 raise" never ,ever, ever. Every year the Supervisors lie and say 'it's less then last year' Only way to move up is to find a new position. Medical insurance has a HIGH deductible (1500 self/3K family), supervisors who barely do their job. Management picking favorites(everyone sees it) Supervisors who are always gone and can't answer questions because they truly don't know the job, but it's okay because Management is okay with not knowing the job. HR is incompetent at least the OR region. People won't get fired if the don't do their job, all they have to say is they didn't get training and it's a 3 month action plan and another chance. One team operates different from another. So depending on what team you are on, you might have a flexible schedule where as another Manager requires you clock in same time everyday. No consistency between teams- NONE. Nepotism and friends hiring friends is a huge issue. If it's one person's bday, they get a party, while another person doesn't even get a card. Stop hiring Consultants to try and find ways to save money when we all would have just been happy with $1 or 2 more an hour! Will not be surprised if this place goes union soon or at least tries too.

2.0
Dec 22, 2016

Not recommended

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

There are many people who work at Providence who embody the Core Values. They care about their patients and their teammates and providing excellent care to our patients. The medical/dental/STD/LTD benefits are excellent and substantially subsidized or free. There is a sense of pride about the organization's heritage, and the legacy of the Sisters of Providence.

Cons

Where to begin? It's doubtful that I will stay based on limited promotional opportunities and the current HR leadership. Employee engagement is suffering. You can do all the employee surveys you want, but if you don't walk the talk and provide effective leadership, opportunities for advancement, and a positive work environment, you can't blame people for leaving. The organization has horrible systems integration, and getting a new hire up and running on basic items such as computer equipment, passwords, systems access and training is an exercise in frustration. While I can appreciate that huge organizations have complex needs, other huge organizations seem to manage to put together systems and infrastructure that actually work well. Now that Providence has merged with St. Joseph, I can only imagine that it will get worse. We do not provide a friendly, welcoming experience for our new caregivers. Leadership training is non-existent. Purportedly, DDI is coming back to Providence. Again. I hope that opportunities for leadership development will extend down to the mid-level manager ranks because they get nothing at the moment. Large organizations have a hard time being nimble, and Providence is not encouraging of new ideas, out of the box thinking, creativity nor best practices. This is particularly true of the HR organization, which is mired in 1950's style HR practices and thinking. It's non-strategic and stodgy. Salaries are low. Paid time off benefits are sub-par. This is an organization at a crossroads. Healthcare is a rapidly changing environment, and I understand that we need to be competitive. But what has made Providence great in the past is in peril. Is it too much to ask to lose the Swedish executive team that now runs the place? Probably. Cultures and companies change, not always for the better. My hope is that we won't lose sight of what made Providence an excellent organization for many years. I want to be proud of where I work, proud that I'm supporting policies that support our values and proud of our leadership team. I don't feel that way any more, and I'm not alone in this perspective.

Viewing 22 - 24 of 6,507 Reviews

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