Does Pep Boys pay their employees well?

According to anonymously submitted Glassdoor reviews, Pep Boys employees rate their compensation and benefits as 2.4 out of 5. Find out more about salaries and benefits at Pep Boys. This rating has decreased by 12% over the last 12 months.

How satisfied are employees working at Pep Boys?

19% of Pep Boys employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Pep Boys 2.1 out of 5 for work life balance, 2.0 for culture and values and 2.2 for career opportunities.

What are the top reviewed jobs at Pep Boys?

Mechanic (75) , Service Manager (72) , General Service Technician (62) , Store Manager (55) , Sales Associate (53) , Assistant Service Manager (48) , Assistant Manager (42) , Customer Service Advisor (42) , Technician (41) , Manager (34) , Master Technician (28) , General Service Technician (GST) (22) , Retail Sales Associate (21) , Automotive Technician (20) , General Manager (19)

What are the pros of working at Pep Boys according to real employee reviews?

"Good pay is not worth what they will do to you." ((in 119 reviews)); "Great people to work with and structure" ((in 88 reviews)); "Benefits are good." ((in 39 reviews)); "Coworkers and team were great" ((in 30 reviews)); "It’s hard and the company has stupid policies and finding people worth a flip is a nightmare but money is good" ((in 26 reviews))

What are the cons of working at Pep Boys according to real employee reviews?

"Salary Managers have to clock in and out daily." ((in 40 reviews)); "No work life balance at all" ((in 21 reviews)); "Senior Leadership is terrible and could care less about anyone besides themselves." ((in 18 reviews)); "Being forced to upsell for no commission" ((in 17 reviews)); "Low pay long hours bad corporate managment" ((in 15 reviews))

What are employees saying about Pep Boys layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Pep Boys layoffs and their outlook for job security at Pep Boys in 2026.

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Pep Boys

Pep Boys reviews

2.5

19% would recommend to a friend

(1,612 total reviews)

Joe Auriemma

12% approve of CEO

16% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (1,612 reviews)

Ratings by demographic groups

Race / Ethnicity

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Pep Boys has an employee rating of 2.5 out of 5 stars, based on 1,612 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Pep Boys employee rating is 32% below average for employers within the Servicios de construcción, reparación y mantenimiento industry (3.7 stars).

Reviews by job title

2K reviews

1.0

May 23, 2023

Poor pay

Customer service advisor

Recommend

CEO approval

Business Outlook

Pros

None that I could think. Company failing

Cons

Poor pay and commission. Below minimum wage

1.0

May 23, 2023

terrible

Service writer

Recommend

CEO approval

Business Outlook

Pros

none. nothing good about working there

Cons

everything. pay and schedule are rediculous

3.0

May 22, 2023

Opportunities

Customer service advisor

Recommend

CEO approval

Business Outlook

Pros

The hours and the group of people I work with

Cons

It enough pay for the wou

Viewing 289 - 291 of 1,612 Reviews

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