Does Pep Boys pay their employees well?

According to anonymously submitted Glassdoor reviews, Pep Boys employees rate their compensation and benefits as 2.4 out of 5. Find out more about salaries and benefits at Pep Boys. This rating has decreased by 12% over the last 12 months.

How satisfied are employees working at Pep Boys?

19% of Pep Boys employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Pep Boys 2.1 out of 5 for work life balance, 2.0 for culture and values and 2.2 for career opportunities.

What are the top reviewed jobs at Pep Boys?

Mechanic (75) , Service Manager (72) , General Service Technician (62) , Store Manager (55) , Sales Associate (53) , Assistant Service Manager (48) , Assistant Manager (42) , Customer Service Advisor (41) , Technician (41) , Manager (34) , Master Technician (28) , General Service Technician (GST) (22) , Retail Sales Associate (21) , Automotive Technician (20) , General Manager (19)

What are the pros of working at Pep Boys according to real employee reviews?

"Good pay is not worth what they will do to you." ((in 115 reviews)); "Great people to work with and structure" ((in 87 reviews)); "Decent benefits" ((in 42 reviews)); "Coworkers and team were great" ((in 29 reviews)); "It’s hard and the company has stupid policies and finding people worth a flip is a nightmare but money is good" ((in 22 reviews))

What are the cons of working at Pep Boys according to real employee reviews?

"Salary Managers have to clock in and out daily." ((in 39 reviews)); "No work life balance at all" ((in 21 reviews)); "Poor direction and leadership from some higher level management." ((in 15 reviews)); "you do for less than minimum wage." ((in 15 reviews)); "no training." ((in 14 reviews))

What are employees saying about Pep Boys layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Pep Boys layoffs and their outlook for job security at Pep Boys in 2026.

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Pep Boys

Pep Boys reviews

2.5

19% would recommend to a friend

(1,611 total reviews)

Joe Auriemma

12% approve of CEO

16% positive business outlook

Ratings by category

2.8

Diversity & inclusion

2.4

Compensation and benefits

2.2

Career opportunities

2.1

Work/Life balance

2.0

Culture & values

1.9

Senior management

Pep Boys has an employee rating of 2.5 out of 5 stars, based on 1,611 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Pep Boys employee rating is 32% below average for employers within the Servicios de construcción, reparación y mantenimiento industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

3.0

Jul 10, 2023

Think twice

Store manager

Recommend

CEO approval

Business Outlook

Pros

TEXT CONTACT WITH CUSTOMERS Lyft rides available

Cons

Lack of support from upper management Computer system is outdated and difficult to navigate Always short staffed

5.0

Jul 6, 2023

Good Place to Start

General service technician

Recommend

CEO approval

Business Outlook

Pros

Good experience for those looking to get into the field and on a large variety of brands.

Cons

Vehicle inspection times are unreasonable if you want to do it correctly and through.

2.0

Jul 4, 2023

Chill but unprofessional

Sales associate/driver

Recommend

CEO approval

Business Outlook

Pros

Usually slow Easy to learn(I knew nothing about cars)

Cons

Low pay, you make more restocking pencils at an Office Depot than restocking car batteries at pep boys

Viewing 268 - 270 of 1,611 Reviews

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Ratings by category

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Think twice

Good Place to Start

Chill but unprofessional

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