Does Pep Boys pay their employees well?

According to anonymously submitted Glassdoor reviews, Pep Boys employees rate their compensation and benefits as 2.4 out of 5. Find out more about salaries and benefits at Pep Boys. This rating has decreased by 12% over the last 12 months.

How satisfied are employees working at Pep Boys?

19% of Pep Boys employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Pep Boys 2.1 out of 5 for work life balance, 2.0 for culture and values and 2.2 for career opportunities.

What are the top reviewed jobs at Pep Boys?

Mechanic (75) , Service Manager (72) , General Service Technician (62) , Store Manager (55) , Sales Associate (53) , Assistant Service Manager (48) , Assistant Manager (42) , Customer Service Advisor (41) , Technician (41) , Manager (34) , Master Technician (28) , General Service Technician (GST) (22) , Retail Sales Associate (21) , Automotive Technician (20) , General Manager (19)

What are the pros of working at Pep Boys according to real employee reviews?

"Good pay is not worth what they will do to you." ((in 115 reviews)); "Great people to work with and structure" ((in 87 reviews)); "Decent benefits" ((in 42 reviews)); "Coworkers and team were great" ((in 29 reviews)); "It’s hard and the company has stupid policies and finding people worth a flip is a nightmare but money is good" ((in 22 reviews))

What are the cons of working at Pep Boys according to real employee reviews?

"Salary Managers have to clock in and out daily." ((in 39 reviews)); "No work life balance at all" ((in 21 reviews)); "Poor direction and leadership from some higher level management." ((in 15 reviews)); "you do for less than minimum wage." ((in 15 reviews)); "no training." ((in 14 reviews))

What are employees saying about Pep Boys layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Pep Boys layoffs and their outlook for job security at Pep Boys in 2026.

Pep Boys reviews

2.5

19% would recommend to a friend

(1,611 total reviews)

Joe Auriemma

12% approve of CEO

16% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Pep Boys has an employee rating of 2.5 out of 5 stars, based on 1,611 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Pep Boys employee rating is 32% below average for employers within the Servicios de construcción, reparación y mantenimiento industry (3.7 stars).

Reviews by job title

2K reviews

3.0

Aug 6, 2023

Downhill

Customer service advisor

Recommend

CEO approval

Business Outlook

Pros

It's a great introduction to the industry.

Cons

The company refuses to spend any money. Safety hazards around the shop are of no concern if its expensive to fix. Management gets penalized in their pay, thus provoking them to not spend. Store managers getting exchanged on the regular between stores. Mechanics aren't happy. Stores has been stuck in a "remodel" for the past two years. Walking into a PepBoys doesn't feel welcoming. Management moves up based on favoritism or who lies the most to fleet companies to acquire more money from them.

5.0

Aug 5, 2023

Good pay

Manager

Recommend

CEO approval

Business Outlook

Pros

Get items needed for shop

Cons

Work alot and if anyone calls out you have work alone

3.0

Aug 4, 2023

A job

Parts advisor

Recommend

CEO approval

Business Outlook

Pros

A paycheck every 2 weeks

Cons

No real growth potential for most employees

Viewing 256 - 258 of 1,611 Reviews

Jobs at Pep Boys

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Downhill

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