Does Pep Boys pay their employees well?

According to anonymously submitted Glassdoor reviews, Pep Boys employees rate their compensation and benefits as 2.4 out of 5. Find out more about salaries and benefits at Pep Boys. This rating has decreased by 10% over the last 12 months.

How satisfied are employees working at Pep Boys?

21% of Pep Boys employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Pep Boys 2.2 out of 5 for work life balance, 2.1 for culture and values and 2.3 for career opportunities.

What are the top reviewed jobs at Pep Boys?

Mechanic (75) , Service Manager (72) , General Service Technician (62) , Store Manager (55) , Sales Associate (53) , Assistant Service Manager (48) , Assistant Manager (42) , Customer Service Advisor (41) , Technician (41) , Manager (34) , Master Technician (28) , General Service Technician (GST) (22) , Retail Sales Associate (21) , Automotive Technician (20) , General Manager (19)

What are the pros of working at Pep Boys according to real employee reviews?

"Good pay is not worth what they will do to you." ((in 116 reviews)); "Great people and company to work for" ((in 83 reviews)); "Benefits are good." ((in 47 reviews)); "Coworkers and team were great" ((in 33 reviews)); "Good work environment to work in" ((in 21 reviews))

What are the cons of working at Pep Boys according to real employee reviews?

"Poor upper management can make or break you." ((in 60 reviews)); "Salary Managers have to clock in and out daily." ((in 40 reviews)); "No work life balance at all" ((in 20 reviews)); "No training, rushed to get work done and not enough mechanics to do the worj" ((in 18 reviews)); "Poor direction and leadership from some higher level management." ((in 15 reviews))

What are employees saying about Pep Boys layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Pep Boys layoffs and their outlook for job security at Pep Boys in 2026.

Pep Boys reviews

2.6

21% would recommend to a friend

(1,609 total reviews)

Joe Auriemma

14% approve of CEO

18% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Pep Boys has an employee rating of 2.6 out of 5 stars, based on 1,609 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Pep Boys employee rating is 30% below average for employers within the Servicios de construcción, reparación y mantenimiento industry (3.7 stars).

Reviews by job title

2K reviews

5.0

Dec 26, 2023

Good company

E-bike assembler

Recommend

CEO approval

Business Outlook

Pros

Like the fact that everyone is drug, tested with her analysis, so there was no cheating the system

Cons

None except they went under

2.0

Dec 20, 2023

parts

Parts

Recommend

CEO approval

Business Outlook

Pros

not good and do not liek

Cons

no growth no learn no like

2.0

Dec 9, 2023

Was good but...

Asm- assistant store manager

Recommend

CEO approval

Business Outlook

Pros

Work was there money was decent

Cons

I was an assistant manager for 2 years and a technician as well for half that time as we weren't seen as a viable location to keep a technician. I purchased my own tools and brought a lot of my own furniture from home to furnish the lobby and sales desk. When we closed the location I caught the district manager running off with a lot of the furniture and selling/giving away whatever tools I had loose and not locked in my tool box.

Viewing 214 - 216 of 1,609 Reviews

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parts

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