Does Pep Boys pay their employees well?

According to anonymously submitted Glassdoor reviews, Pep Boys employees rate their compensation and benefits as 2.4 out of 5. Find out more about salaries and benefits at Pep Boys. This rating has decreased by 9% over the last 12 months.

How satisfied are employees working at Pep Boys?

21% of Pep Boys employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Pep Boys 2.2 out of 5 for work life balance, 2.1 for culture and values and 2.3 for career opportunities.

What are the top reviewed jobs at Pep Boys?

Mechanic (75) , Service Manager (72) , General Service Technician (62) , Store Manager (55) , Sales Associate (53) , Assistant Service Manager (48) , Assistant Manager (42) , Technician (41) , Customer Service Advisor (40) , Manager (34) , Master Technician (28) , General Service Technician (GST) (22) , Retail Sales Associate (21) , Automotive Technician (20) , General Manager (19)

What are the pros of working at Pep Boys according to real employee reviews?

"Great people and company to work for" ((in 84 reviews)); "Good benefits and lots of resources" ((in 50 reviews)); "Coworkers and team were great" ((in 28 reviews)); "Good training" ((in 21 reviews)); "Work was there money was decent" ((in 21 reviews))

What are the cons of working at Pep Boys according to real employee reviews?

"It's very slow and the pay is low" ((in 107 reviews)); "Poor upper management can make or break you." ((in 61 reviews)); "Salary Managers have to clock in and out daily." ((in 37 reviews)); "No work life balance at all" ((in 19 reviews)); "Poor direction and leadership from some higher level management." ((in 18 reviews))

What are employees saying about Pep Boys layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Pep Boys layoffs and their outlook for job security at Pep Boys in 2026.

Skip to content Skip to footer

Notifications

Pep Boys

Pep Boys reviews

2.6

21% would recommend to a friend

(1,609 total reviews)

Joe Auriemma

14% approve of CEO

18% positive business outlook

Ratings by category

2.8

Diversity & inclusion

2.4

Compensation and benefits

2.3

Career opportunities

2.2

Work/Life balance

2.1

Culture & values

1.9

Senior management

Pep Boys has an employee rating of 2.6 out of 5 stars, based on 1,609 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Pep Boys employee rating is 30% below average for employers within the Servicios de construcción, reparación y mantenimiento industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

2.0

May 17, 2024

Great job but to much corporate politics and very unprofessional

General service technician

Recommend

CEO approval

Business Outlook

Pros

Great if you love to work on cars and need a way in.

Cons

Everything else Pay sucks no set schedule no room for moving up unless you want to transfer to another location Service advisors get paid more to do nothing and play with their phones , atleast the ones ive worked with

3.0

May 15, 2024

Entry level

Supervisor

Recommend

CEO approval

Business Outlook

Pros

Automotive environment Coworkers Part time flexible

Cons

Pay Automotive pros don’t respect you Pay again

2.0

May 12, 2024

Gone down hill

General service technician

Recommend

CEO approval

Business Outlook

Pros

The insurance provided is about the only pro.

Cons

Upper management doesn't care for you as your expendable and easily replaced.

Viewing 169 - 171 of 1,609 Reviews

Jobs at Pep Boys

L1 Service Desk Agent

L1 Service Desk Agent

Pep Boys reviews FAQs

Reviews Pep Boys reviews

Pep Boys

Pep Boys reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Great job but to much corporate politics and very unprofessional

Entry level

Gone down hill

Jobs at Pep Boys

Pep Boys reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

Pep Boys reviews FAQs

Jobs at Pep Boys