Pep Boys reviews

2.6

21% would recommend to a friend

(1,609 total reviews)

Joe Auriemma

14% approve of CEO

18% positive business outlook

Pep Boys has an employee rating of 2.6 out of 5 stars, based on 1,609 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Pep Boys employee rating is 30% below average for employers within the Servicios de construcción, reparación y mantenimiento industry (3.7 stars).

Reviews by job title

2K reviews
1.0
Jun 17, 2015
Recommend
CEO approval
Business Outlook

Pros

Ummmmmm.... There honestly no pros that I can see but it says I have to have a 20 word minimum.

Cons

Hours. If you're not full time you're screwed. 24 hours is usually my average. Some of the people they employ are the dumbest people I have ever met. Techs don't get paid on their full flat rate anymore. They don't want to work. Workplace is miserable. Management is clueless. As for full time after 2 years. Nope. Raise? Nope. Service advisors get 9.15/hr in my market with only a whopping 2.5% commission. Average paycheck for a person that closes 24-32 hours a week is about 600$/ pay period (2 weeks). 20% discount on overpriced parts (can get them cheaper using pepboys commercial discount at other parts houses). Buildings generally located in the ghetto and will bring in lowest common denominator customers. Our customers get better discounts than the employees do.

1.0
Jun 12, 2015
Recommend
CEO approval
Business Outlook

Pros

$16.50 an hour but it only looks good on paper...

Cons

FLAT RATE suck If you havent been there for ever like the rest you dont get any good jobs and you end up doing oil changes all day and oil changes pay 0.30 so you would have to do like 27 oil changes in 1 day for 8 hours of full pay.

5.0
Jun 9, 2015

Pep Boys

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

My best reason to work at Pep Boys is the quality of work they do and they have verity tools and auto parts.

Cons

I do not have any at the moment.

Viewing 1354 - 1356 of 1,609 Reviews

Glassdoor has 1,667 Pep Boys reviews submitted anonymously by Pep Boys employees. Read employee reviews and ratings on Glassdoor to decide if Pep Boys is right for you.