Does Pep Boys pay their employees well?

According to anonymously submitted Glassdoor reviews, Pep Boys employees rate their compensation and benefits as 2.4 out of 5. Find out more about salaries and benefits at Pep Boys. This rating has decreased by 9% over the last 12 months.

How satisfied are employees working at Pep Boys?

21% of Pep Boys employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Pep Boys 2.2 out of 5 for work life balance, 2.1 for culture and values and 2.3 for career opportunities.

What are the top reviewed jobs at Pep Boys?

Mechanic (75) , Service Manager (72) , General Service Technician (62) , Store Manager (55) , Sales Associate (53) , Assistant Service Manager (48) , Assistant Manager (42) , Technician (41) , Customer Service Advisor (40) , Manager (34) , Master Technician (28) , General Service Technician (GST) (22) , Retail Sales Associate (21) , Automotive Technician (20) , General Manager (19)

What are the pros of working at Pep Boys according to real employee reviews?

"Good pay is not worth what they will do to you." ((in 120 reviews)); "Great people to work with and structure" ((in 89 reviews)); "Good benefits and lots of resources" ((in 47 reviews)); "Coworkers and team were great" ((in 30 reviews)); "It’s hard and the company has stupid policies and finding people worth a flip is a nightmare but money is good" ((in 23 reviews))

What are the cons of working at Pep Boys according to real employee reviews?

"Poor upper management can make or break you." ((in 62 reviews)); "Salary Managers have to clock in and out daily." ((in 39 reviews)); "No work life balance at all" ((in 20 reviews)); "Poor direction and leadership from some higher level management." ((in 14 reviews)); "Crazy long hours to work" ((in 14 reviews))

What are employees saying about Pep Boys layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Pep Boys layoffs and their outlook for job security at Pep Boys in 2026.

Pep Boys reviews

2.6

21% would recommend to a friend

(1,609 total reviews)

Joe Auriemma

14% approve of CEO

18% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Pep Boys has an employee rating of 2.6 out of 5 stars, based on 1,609 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Pep Boys employee rating is 30% below average for employers within the Servicios de construcción, reparación y mantenimiento industry (3.7 stars).

Reviews by job title

2K reviews

4.0

Mar 14, 2025

It forced me to

Service manager

Recommend

CEO approval

Business Outlook

Pros

Good company, restructuring currently. Positive Outlook

Cons

Corporate. Hard to find who to call when you need something.

1.0

Mar 13, 2025

Horrible company

Technician a

Recommend

CEO approval

Business Outlook

Pros

The other mechanics and techs were good people

Cons

Too many to list. Company is a joke with a pay system that scams you out of your hard earned money. My pay for 2 weeks of work with 30 flat rate hours was exactly the same as a week in which I only had 13 flat rate hours. Upper management is snakes

1.0

Feb 20, 2025

Bait & Switch

Assistant store manager

Recommend

CEO approval

Business Outlook

Pros

Don’t know - I only worked two days.

Cons

I had a contract, but was lied to about hourly pay and days off to get me on payroll. I don’t work where integrity lacks.

Viewing 133 - 135 of 1,609 Reviews

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L1 Service Desk Agent

Pep Boys

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It forced me to

Horrible company

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