Does Pep Boys pay their employees well?

According to anonymously submitted Glassdoor reviews, Pep Boys employees rate their compensation and benefits as 2.4 out of 5. Find out more about salaries and benefits at Pep Boys. This rating has decreased by 9% over the last 12 months.

How satisfied are employees working at Pep Boys?

21% of Pep Boys employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Pep Boys 2.2 out of 5 for work life balance, 2.1 for culture and values and 2.3 for career opportunities.

What are the top reviewed jobs at Pep Boys?

Mechanic (75) , Service Manager (72) , General Service Technician (62) , Store Manager (55) , Sales Associate (53) , Assistant Service Manager (48) , Assistant Manager (42) , Technician (41) , Customer Service Advisor (40) , Manager (34) , Master Technician (28) , General Service Technician (GST) (22) , Retail Sales Associate (21) , Automotive Technician (20) , General Manager (19)

What are the pros of working at Pep Boys according to real employee reviews?

"Good pay is not worth what they will do to you." ((in 116 reviews)); "Great people and company to work for" ((in 84 reviews)); "Benefits are good." ((in 44 reviews)); "Coworkers and team were great" ((in 28 reviews)); "It’s hard and the company has stupid policies and finding people worth a flip is a nightmare but money is good" ((in 22 reviews))

What are the cons of working at Pep Boys according to real employee reviews?

"Poor upper management can make or break you." ((in 59 reviews)); "Salary Managers have to clock in and out daily." ((in 38 reviews)); "No work life balance at all" ((in 21 reviews)); "No training, rushed to get work done and not enough mechanics to do the worj" ((in 17 reviews)); "Poor direction and leadership from some higher level management." ((in 17 reviews))

What are employees saying about Pep Boys layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Pep Boys layoffs and their outlook for job security at Pep Boys in 2026.

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Pep Boys

Pep Boys reviews

2.6

21% would recommend to a friend

(1,609 total reviews)

Joe Auriemma

14% approve of CEO

18% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (1,609 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

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Disability

Parent or family caregiver

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Pep Boys has an employee rating of 2.6 out of 5 stars, based on 1,609 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Pep Boys employee rating is 30% below average for employers within the Servicios de construcción, reparación y mantenimiento industry (3.7 stars).

Reviews by job title

2K reviews

4.0

Aug 14, 2024

Fun Mechanic Shop

Technician

Recommend

CEO approval

Business Outlook

Pros

Good work-life balance and clear expectations.

Cons

Sometimes disorganized in the shop.

3.0

Aug 10, 2024

Ok

Service writer

Recommend

CEO approval

Business Outlook

Pros

See a variety of vehicles

Cons

Low pay for what the job entails

3.0

Aug 7, 2024

PT summer job

Customer service

Recommend

CEO approval

Business Outlook

Pros

Flexible PT summer job when I was in high school.

Cons

Not sure about FT career path, only worked PT summer job.

Viewing 133 - 135 of 1,609 Reviews

Jobs at Pep Boys

Auto General Service Technician

Automotive Technician B

Pep Boys Onsite Interview Event - Tuesday 6/30

Pep Boys Onsite Interview Event - Thursday 7/9

Service Manager Trainee

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Pep Boys

Pep Boys reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Fun Mechanic Shop

Ok

PT summer job

Jobs at Pep Boys

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