Does Pep Boys pay their employees well?

According to anonymously submitted Glassdoor reviews, Pep Boys employees rate their compensation and benefits as 2.4 out of 5. Find out more about salaries and benefits at Pep Boys. This rating has decreased by 12% over the last 12 months.

How satisfied are employees working at Pep Boys?

19% of Pep Boys employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Pep Boys 2.1 out of 5 for work life balance, 2.0 for culture and values and 2.2 for career opportunities.

What are the top reviewed jobs at Pep Boys?

Mechanic (75) , Service Manager (72) , General Service Technician (62) , Store Manager (55) , Sales Associate (53) , Assistant Service Manager (48) , Assistant Manager (42) , Customer Service Advisor (41) , Technician (41) , Manager (34) , Master Technician (28) , General Service Technician (GST) (22) , Retail Sales Associate (21) , Automotive Technician (20) , General Manager (19)

What are the pros of working at Pep Boys according to real employee reviews?

"Good pay is not worth what they will do to you." ((in 118 reviews)); "Great people and company to work for" ((in 89 reviews)); "Benefits are good." ((in 43 reviews)); "Coworkers and team were great" ((in 28 reviews)); "It’s hard and the company has stupid policies and finding people worth a flip is a nightmare but money is good" ((in 22 reviews))

What are the cons of working at Pep Boys according to real employee reviews?

"Poor upper management can make or break you." ((in 62 reviews)); "Long hours and paying by flat rate for tech’s" ((in 44 reviews)); "Salary Managers have to clock in and out daily." ((in 41 reviews)); "No work life balance at all" ((in 21 reviews)); "No training, rushed to get work done and not enough mechanics to do the worj" ((in 15 reviews))

What are employees saying about Pep Boys layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Pep Boys layoffs and their outlook for job security at Pep Boys in 2026.

Pep Boys reviews

2.5

19% would recommend to a friend

(1,611 total reviews)

Joe Auriemma

12% approve of CEO

16% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Pep Boys has an employee rating of 2.5 out of 5 stars, based on 1,611 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Pep Boys employee rating is 32% below average for employers within the Servicios de construcción, reparación y mantenimiento industry (3.7 stars).

Reviews by job title

2K reviews

2.0

Nov 4, 2015

Low pay

Mechanic

Recommend

CEO approval

Business Outlook

Pros

Convenient, faster service, flexible hours

Cons

Poor pay, good mechanics should be praised! Instead are forced to go off on their own for appropriate funding.

5.0

Oct 30, 2015

customer service advisor

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

its a job that I have been doing for years , and it just one mile up the street from where I live.

Cons

will we are open 7 days a week from 7-9 sundays 9-6 , pay 7.00 hr and 2% comm, , cant live off this.

3.0

Oct 30, 2015

Great working environment.

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Associates are friendly. Most managers are flexible with the work schedule so you are able to take care of personal/family business with the support of your superior.

Cons

Company is being sold, so most likely the corporate office will close and most operations will move to Nashville, Tn

Viewing 1285 - 1287 of 1,611 Reviews

Jobs at Pep Boys

Pep Boys Onsite Interview Event - Tuesday 7/7 and Wednesday 7/8

Service Manager Trainee

General Sales & Service Tech

Service Manager Trainee

Service Manager Trainee

Pep Boys

Pep Boys reviews

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Ratings by demographic groups

Reviews by job title

Low pay

customer service advisor

Great working environment.

Jobs at Pep Boys

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