Does Pep Boys pay their employees well?

According to anonymously submitted Glassdoor reviews, Pep Boys employees rate their compensation and benefits as 2.4 out of 5. Find out more about salaries and benefits at Pep Boys. This rating has decreased by 9% over the last 12 months.

How satisfied are employees working at Pep Boys?

21% of Pep Boys employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Pep Boys 2.2 out of 5 for work life balance, 2.1 for culture and values and 2.3 for career opportunities.

What are the top reviewed jobs at Pep Boys?

Mechanic (75) , Service Manager (72) , General Service Technician (62) , Store Manager (55) , Sales Associate (53) , Assistant Service Manager (48) , Assistant Manager (42) , Technician (41) , Customer Service Advisor (40) , Manager (34) , Master Technician (28) , General Service Technician (GST) (22) , Retail Sales Associate (21) , Automotive Technician (20) , General Manager (19)

What are the pros of working at Pep Boys according to real employee reviews?

"Good pay is not worth what they will do to you." ((in 120 reviews)); "Great people to work with and structure" ((in 89 reviews)); "Good benefits and lots of resources" ((in 47 reviews)); "Coworkers and team were great" ((in 30 reviews)); "It’s hard and the company has stupid policies and finding people worth a flip is a nightmare but money is good" ((in 23 reviews))

What are the cons of working at Pep Boys according to real employee reviews?

"Poor upper management can make or break you." ((in 62 reviews)); "Salary Managers have to clock in and out daily." ((in 39 reviews)); "No work life balance at all" ((in 20 reviews)); "Poor direction and leadership from some higher level management." ((in 14 reviews)); "Crazy long hours to work" ((in 14 reviews))

What are employees saying about Pep Boys layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Pep Boys layoffs and their outlook for job security at Pep Boys in 2026.

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Pep Boys

Pep Boys reviews

2.6

21% would recommend to a friend

(1,609 total reviews)

Joe Auriemma

14% approve of CEO

18% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (1,609 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

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Parent or family caregiver

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Pep Boys has an employee rating of 2.6 out of 5 stars, based on 1,609 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Pep Boys employee rating is 30% below average for employers within the Servicios de construcción, reparación y mantenimiento industry (3.7 stars).

Reviews by job title

2K reviews

3.0

Sep 15, 2025

Easy Going

Mechanic

Recommend

CEO approval

Business Outlook

Pros

Good for start up and learning

Cons

does not pay well enough

3.0

Sep 5, 2025

Opportunities for those who work for them.

Assistant manager

Recommend

CEO approval

Business Outlook

Pros

Place to learn & move up the ladder (pay included) if you put in the effort. Building relationships with customers. Good benefits.

Cons

Proper staffing. Starting pay can be low. Difficult to get good staffing. (see low pay) Older facilities/equipment/ancient computer systems. Need more store support from corporate. Open 7 days/week.

2.0

Aug 25, 2025

it’s ok

Service writer

Recommend

CEO approval

Business Outlook

Pros

pay is decent co workers are decent pay raises once a year

Cons

management sucks and work life balance sucks

Viewing 124 - 126 of 1,609 Reviews

Jobs at Pep Boys

Pep Boys Onsite Interview Event - Tuesday 6/30

Auto General Service Technician

Pep Boys Onsite Interview Event - Thursday 7/9

Pep Boys Onsite Interview Event - Wednesday 7/8

Auto General Service Technician

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Pep Boys

Pep Boys reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Easy Going

Opportunities for those who work for them.

it’s ok

Jobs at Pep Boys

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