Does Pep Boys pay their employees well?

According to anonymously submitted Glassdoor reviews, Pep Boys employees rate their compensation and benefits as 2.4 out of 5. Find out more about salaries and benefits at Pep Boys. This rating has decreased by 9% over the last 12 months.

How satisfied are employees working at Pep Boys?

21% of Pep Boys employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Pep Boys 2.2 out of 5 for work life balance, 2.1 for culture and values and 2.3 for career opportunities.

What are the top reviewed jobs at Pep Boys?

Mechanic (75) , Service Manager (72) , General Service Technician (62) , Store Manager (55) , Sales Associate (53) , Assistant Service Manager (48) , Assistant Manager (42) , Technician (41) , Customer Service Advisor (40) , Manager (34) , Master Technician (28) , General Service Technician (GST) (22) , Retail Sales Associate (21) , Automotive Technician (19) , General Manager (19)

What are the pros of working at Pep Boys according to real employee reviews?

"Good pay is not worth what they will do to you." ((in 113 reviews)); "Great people to work with and structure" ((in 88 reviews)); "Benefits are good." ((in 48 reviews)); "Coworkers and team were great" ((in 30 reviews)); "Work was there money was decent" ((in 21 reviews))

What are the cons of working at Pep Boys according to real employee reviews?

"Poor upper management can make or break you." ((in 61 reviews)); "Salary Managers have to clock in and out daily." ((in 39 reviews)); "No work life balance at all" ((in 20 reviews)); "Poor direction and leadership from some higher level management." ((in 15 reviews)); "you do for less than minimum wage." ((in 13 reviews))

What are employees saying about Pep Boys layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Pep Boys layoffs and their outlook for job security at Pep Boys in 2026.

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Pep Boys

Pep Boys reviews

2.6

21% would recommend to a friend

(1,606 total reviews)

Joe Auriemma

14% approve of CEO

18% positive business outlook

Ratings by category

2.8

Diversity & inclusion

2.4

Compensation and benefits

2.3

Career opportunities

2.2

Work/Life balance

2.1

Culture & values

1.9

Senior management

Pep Boys has an employee rating of 2.6 out of 5 stars, based on 1,606 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Pep Boys employee rating is 30% below average for employers within the Servicios de construcción, reparación y mantenimiento industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

1.0

Jan 26, 2019

Not great

Customer service advisor

Recommend

CEO approval

Business Outlook

Pros

Little knowledge into the industry.

Cons

Company only cares about company not employees. Hoursbyou work are ridiculous for the amount of pay you get, pay is horrible the commission is a joke. Before the buyout it was a good company and now is restructured multiple times a year in management through all the areas. The prices you have to sell to customers is outrageous compared to som competitors. Is cheaper than dealer however but not by much.

3.0

Oct 21, 2018

Ok

General service technician

Recommend

CEO approval

Business Outlook

Pros

You get to work on cars for a living. You get a good sense of pride fixing people problems and getting them back on the road.

Cons

Can be overwhelming. No time to just stand around in the shop. Always something to do, and sometimes the work load can be impossible or just pile up on ya. There is no real time management, especially online appointments.

2.0

Sep 29, 2018

Service/Store Manager

Service manager

Recommend

CEO approval

Business Outlook

Pros

Good pay, Good people, enjoyed until new upper management came in and is teaching to steal from customers and take all benefits back with no warning

Cons

do not listen to uppermanagement DO NOT GET HURT AT WORK IN INDIANA!! Do not care, will not talk to you. WC failed in all areas. forced to retire then lost all retiree benefits with no answers as to why even after pre paying for benefits!

Viewing 64 - 66 of 1,606 Reviews

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Delivery Driver Box Truck

Delivery Driver Box Truck

Delivery Driver Box Truck

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Service/Store Manager

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