Does Pep Boys pay their employees well?

According to anonymously submitted Glassdoor reviews, Pep Boys employees rate their compensation and benefits as 2.4 out of 5. Find out more about salaries and benefits at Pep Boys. This rating has decreased by 12% over the last 12 months.

How satisfied are employees working at Pep Boys?

19% of Pep Boys employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Pep Boys 2.1 out of 5 for work life balance, 2.0 for culture and values and 2.2 for career opportunities.

What are the top reviewed jobs at Pep Boys?

Mechanic (75) , Service Manager (72) , General Service Technician (62) , Store Manager (55) , Sales Associate (53) , Assistant Service Manager (48) , Assistant Manager (42) , Customer Service Advisor (42) , Technician (41) , Manager (34) , Master Technician (28) , General Service Technician (GST) (22) , Retail Sales Associate (21) , Automotive Technician (20) , General Manager (19)

What are the pros of working at Pep Boys according to real employee reviews?

"Good pay is not worth what they will do to you." ((in 119 reviews)); "Great people to work with and structure" ((in 88 reviews)); "Benefits are good." ((in 39 reviews)); "Coworkers and team were great" ((in 30 reviews)); "It’s hard and the company has stupid policies and finding people worth a flip is a nightmare but money is good" ((in 26 reviews))

What are the cons of working at Pep Boys according to real employee reviews?

"Salary Managers have to clock in and out daily." ((in 40 reviews)); "No work life balance at all" ((in 21 reviews)); "Senior Leadership is terrible and could care less about anyone besides themselves." ((in 18 reviews)); "Being forced to upsell for no commission" ((in 17 reviews)); "Low pay long hours bad corporate managment" ((in 15 reviews))

What are employees saying about Pep Boys layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Pep Boys layoffs and their outlook for job security at Pep Boys in 2026.

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Pep Boys

Pep Boys reviews

2.5

19% would recommend to a friend

(1,612 total reviews)

Joe Auriemma

12% approve of CEO

16% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (1,612 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

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Disability

Parent or family caregiver

Veteran status

Pep Boys has an employee rating of 2.5 out of 5 stars, based on 1,612 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Pep Boys employee rating is 32% below average for employers within the Servicios de construcción, reparación y mantenimiento industry (3.7 stars).

Reviews by job title

2K reviews

5.0

Apr 13, 2023

Great company to work for

Service manager

Recommend

CEO approval

Business Outlook

Pros

Great company to work for with good benefits. Always room to grow

Cons

Lots of micro managing from upper management

3.0

Apr 7, 2023

Manny Moe Jack

Assistant manager

Recommend

CEO approval

Business Outlook

Pros

No over nights. Biweekly pay.

Cons

Open 7 days a week. Only 2 fixed hollidays a year.

2.0

Apr 5, 2023

Poorly run company

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Hybrid work schedule, nice office environment

Cons

Poor pay and benefits, no work/life balance, managers lack credentials to manage successfully, lots of turn over

Viewing 304 - 306 of 1,612 Reviews

Jobs at Pep Boys

Service Manager Trainee

Service Manager Trainee

General Sales & Service Tech

Delivery Driver Box Truck

Service Manager Trainee

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Pep Boys reviews

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Reviews by job title

Great company to work for

Manny Moe Jack

Poorly run company

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