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      Payoneer

      Engaged Employer

      Payoneer reviews

      3.6

      71% would recommend to a friend

      (993 total reviews)
      avatar

      John Caplan

      69% approve of CEO

      56% positive business outlook

      Ratings by category

      4.0

      Work/Life balance

      3.9

      Diversity & inclusion

      3.6

      Culture & values

      3.4

      Compensation and benefits

      3.4

      Career opportunities

      3.2

      Senior management

      Payoneer has an employee rating of 3.6 out of 5 stars, based on 993 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Payoneer employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzas industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      993 reviews
      3.0
      Sep 21, 2020

      Hard working conditions that keeps getting worse and no growth opportunities

      Payment specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Godd company. Nice benefits. Choose your department carefully.

      Cons

      In the operation teams especially payments people are constantly leaving and not replaced in time. Over 5 peopleleft mid COVID times. So working 1 Friday shift a month turns to 2 and to 3 (7 hour shifts till 16:00/17:00 due to tasks). The team is taking internal chats and other demanding tasks that change your workings hours and you don't always get an advance notice. Salary and raises are low. Some people have been in the same role for 3, 4 and 9 years with no promotion. Management has been talking about changes for the past 2 years saying it is a hard patch and temporary but it just keeps getting worse. You will have your directly manager changed once or twice a year. Same with your HR rep. Payoneer in a good company but operation teams is not a good place of work.

      4.0
      Sep 9, 2020

      Great atmosphere to work, would prefer if upper management were not located in Israel

      Customer care specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      I worked in the customer care dept for many years. It was a great dept to get your feet wet and learn about how the fintech world worked. You definitely get out of the company what you put in, you work hard and it will be rewarded.

      Cons

      Management can at times fail to be transparent with employees especially in the customer care dept, this is partially due to the fact a majority of upper management (for all departments) are located in Israel. While local management has done a fairly good job, I felt the upper management in the Israel office were more about the numbers and not the associates well being. For example they say care about everyone's Work at home situation but in reality they don't care if you live in a big house or a tiny one bedroom apt with a family of 6-7 with little personal work space. If you did not perform well during these Work from home months, you would eventually get let go. While I understand it's business first, it would be nice if at least tried to accommodate select individuals with a workspace office of sorts. However the mentality at the company is "If the Israel or Hong Kong associates can do it, so can New York". Because of this, the complaints of the New York associates working at home are often not taken serious and seen more as an excuse.

      avatar
      Payoneer Response
      5y
      The past few months have presented many challenges to all employees globally. At Payoneer, our employees’ safety is our number one priority. We care about the health and wellbeing of our people and through the various pulse check surveys that we conducted throughout the business, know that the majority of employees currently prefer to work from home. Payoneer did and is doing as much as possible to make the new work arrangement comfortable for all: computer monitors and IT equipment were delivered to associates homes, a home office reimbursement was created, and an EAP hot line was encouraged to support our employees emotionally. As the situation improves, we continue to work on making arrangements that are safe and aligned with the state government mandates to provide employees the option to work from the office. Thank you for your feedback and insights.
      2.0
      Sep 5, 2020

      Payoneer

      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great people, good team leaders

      Cons

      Low salary, Petach Tikva, very low salary

      Viewing 826 - 828 of 993 Reviews
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      ReviewsPayoneer reviews

      Glassdoor has 1,056 Payoneer reviews submitted anonymously by Payoneer employees. Read employee reviews and ratings on Glassdoor to decide if Payoneer is right for you.