Great atmosphere to work, would prefer if upper management were not located in Israel - Customer Care Specialist Payoneer Employee Review

Management can at times fail to be transparent with employees especially in the customer care dept, this is partially due to the fact a majority of upper management (for all departments) are located in Israel. While local management has done a fairly good job, I felt the upper management in the Israel office were more about the numbers and not the associates well being. For example they say care about everyone's Work at home situation but in reality they don't care if you live in a big house or a tiny one bedroom apt with a family of 6-7 with little personal work space. If you did not perform well during these Work from home months, you would eventually get let go. While I understand it's business first, it would be nice if at least tried to accommodate select individuals with a workspace office of sorts. However the mentality at the company is "If the Israel or Hong Kong associates can do it, so can New York". Because of this, the complaints of the New York associates working at home are often not taken serious and seen more as an excuse.