PayPal reviews

3.6

58% would recommend to a friend

(9,632 total reviews)
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Enrique Lores

44% approve of CEO

43% positive business outlook

PayPal has an employee rating of 3.6 out of 5 stars, based on 9,632 company reviews on Glassdoor which indicates that most employees have a good working experience there. The PayPal employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

10K reviews
3.0
May 13, 2018
Recommend
CEO approval
Business Outlook

Pros

-Nice multicultural workforce -Some opportunities for career growth -Interesting to get insight into fraud detection -Sabbatical paid vacation of 4 weeks is given to all employees that have worked in the company for over 4 years

Cons

-They try to squeeze the most of their employees by adjusting targets every quarter to fit workers performance to a bell curve so that bonus pay out does not exceed the planned amount. As a result the targets are not just challenging, they are close to impossible to achieve unless you try to play the system by not doing your work honestly -the amount of Big Brother policing is too much - they insist that no situation is referred to as a problem or issue, everything is "an opportunity", also whenever they have created a cult of feedback, calling it "a gift", but unfortunately it is more of a constant criticism that drains the motivation from the employees -When it comes to promotion, once you are perceived as negative or with another unfavourable label it is impossible to progress, even if some people are really very bright, good workers and have the potential -sometimes clearly the weaker candidates get chosen for Team Leader positions

1.0
May 10, 2018
Recommend
CEO approval
Business Outlook

Pros

Few nice people to work with but not allowed to talk much

Cons

Retaliation by leadership for giving feedback. Disorganized segment with poor service levels. Agents are allowed to perform poorly and they get rewarded with bonuses, especially males. Not a female friendly zone. Males are groomed for promotion. Entire teams are comprised of males only.

3.0
Mar 22, 2018

PayPal's life

Recommend
CEO approval
Business Outlook

Pros

Easiness to move up the ladder for motivated people, you can apply for a new role after 6 month only in the company Atmosphere among teammates

Cons

Far from city center despite the 2€ bus, they hire for employees too much politics some managers incompetent promoted because of friendship cantine not free

Viewing 202 - 204 of 9,632 Reviews

Glassdoor has 11,138 PayPal reviews submitted anonymously by PayPal employees. Read employee reviews and ratings on Glassdoor to decide if PayPal is right for you.