PayPal reviews

3.6

59% would recommend to a friend

(9,601 total reviews)
avatar

Enrique Lores

50% approve of CEO

44% positive business outlook

PayPal has an employee rating of 3.6 out of 5 stars, based on 9,601 company reviews on Glassdoor which indicates that most employees have a good working experience there. The PayPal employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

10K reviews
1.0
Sep 13, 2022

Unfortunately the company has become terrible

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Time off is about the only benefit anymore, and it's really dependent on your leader.

Cons

PayPal used to be enjoyable and seemed to care about both customers and employees. However, greed and incompetence has led to the exact opposite. Some days I'm not sure how this company is still functioning, let alone succeeding, with the skeleton crew they have left of people that do work. They have extremely inflated executive roles they have filled with people they know that are so unqualified for the position that it's nearly impossible to work with them. They laid off so many people that they didn't replace, followed by droves of people quitting, half the time people are just trying to figure out who does what anymore. Work is constantly left undone, customers are frustrated, and projects are unfunded and stale. This is an absolutely awful environment, unless you obtained one of the high leadership roles simply from nepotism (who doesn't want six figures to do nothing). Raises are 1%, pay is below average, and you have to practically beg to hire necessary help (which takes months to years to fill now). If you can make it until the company is sold or executive leadership is finally gone things may turn around. Otherwise, I would never, ever, ever, ever recommend working here for anyone. The most toxic work environment I have ever experienced and it gets continuously worse day after day. If you enjoy constant anxiety about potentially losing your job and/or you like watching inept people get promoted, that is the only way you will like working here (under this leadership at least).

2.0
Apr 5, 2018
Recommend
CEO approval
Business Outlook

Pros

Fast paced. Great learning in a global multi national Good salary and perks: be under no illusion tho you work for it. Sabbatical mat leave pension ESPP all great. Perks on site of subsidized canteen and free gym Teammates (mostly) are hard workers and very committed but are treated like children. They have to log there every move in two tools, targets are counterintuitive. Great mix and blend of talent Manically busy most of the time however structure is well established

Cons

Narrow career opportunity. Roles are all quite generic Politics is deep seated. If you ain’t playing the game you’re out. Reorg on our reorg each time with major disruption and cold hearted redundancies Everything is over worked into a big deal causing extra waste of time work Reports on our reports with challenging if not inaccurate information Group leaders and above regularly stop top talent moving on to feather their own bed at all levels No accounting of different personalities and diversity is a word not an action. Only focus is male and female Work life balance is a joke. No tolerance at leader level to work from home, unless it’s after hours and meeting needs of the business. A good work week is 80 hours. Salary reviews each year decrease through “creative” new targets set up for teammates to fail, annual review for exceeding teammates get 2% and people meeting targets get 1%. Promotion increase very poor on a good 5% or less. Budget cuts constantly for reviews. In a >5 year period a meets has gone from avg 6% to 1%. Bonus has also been scaled back with payment in shares based on the years performance capped and not paid out or vested for 12 Months. Targets are ALWAYS flawed and the focus is only on budget not the people Management change is constant, illogical and practices favoritism rather then ability Zero focus on Team Leader development Bullying is something I’ve witnessed a fair amount of.

Viewing 10 - 12 of 9,601 Reviews

Glassdoor has 11,101 PayPal reviews submitted anonymously by PayPal employees. Read employee reviews and ratings on Glassdoor to decide if PayPal is right for you.