Very good company with talented people but losing its edge.
Pros
Mission of allowing individuals and small businesses to process payments like big companies: The ability to accept credit and debit card payments without a merchant banking agreement was a breakthrough, and instantly processing payments and moving money all over the world is amazing. Global presence and opportunity: the company is dozens of countries and trades in over 100 currencies and there is lots of potential in developing countries to become a primary electronic money service. Growth of business and importance to corporation: the company is big and continues to grow impressively and is the biggest driver of growth within inc.
Cons
Little innovation and ability to develop new businesses: now that it is a big company and part of an even bigger company, the entrepreneurial drive is gone, and anything outside of the core business is ignored. Bureaucratic and process intensive - lots of people who want to say no instead of yes and lots of process to go through to get even little things done. Consensus driven culture means lots of meetings to get buy in and keep people informed. Burdened by being part of eBay, Inc. - would be much better off as a stand alone company. The HR department and HR policies suck - they don't walk the talk when it comes to treating employees well.
