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      PayPal

      Engaged Employer

      PayPal reviews

      3.6

      59% would recommend to a friend

      (9,602 total reviews)
      avatar

      Enrique Lores

      50% approve of CEO

      44% positive business outlook

      Ratings by category

      3.8

      Diversity & inclusion

      3.7

      Compensation and benefits

      3.6

      Work/Life balance

      3.5

      Culture & values

      3.2

      Career opportunities

      2.9

      Senior management

      PayPal has an employee rating of 3.6 out of 5 stars, based on 9,602 company reviews on Glassdoor which indicates that most employees have a good working experience there. The PayPal employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

      Ratings by demographic groups

      Reviews by job title

      10K reviews
      3.0
      Sep 18, 2008

      So much potential, so much half-assedness

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Lots of good people, but frequently in inconsequential positions

      Cons

      Too many incompetent people in key positions. Too much terriorialism and an "us versus them" attitude between different groups. Too many over-hyped projects that don't add to the bottom line

      2.0
      Sep 3, 2008

      Growing Pains

      Senior manager, product marketing
      Recommend
      CEO approval
      Business Outlook

      Pros

      1. The People - many bright, talented, fun, interesting people throughout the company, and it's generally a pleasure to work with them. 2. Education - PayPal is a complicated business with a lot of moving parts. I've learned more in my time there than in any previous job. 3. Innovation - PayPal does push the envelope with clever new business models and technology, and in that sense it's a lot of fun. 4. Success - The business is doing very very well, growing quickly with strong margins. It's fun to be part of a winning team and feel like you contributed to the company's success.

      Cons

      1. The changing culture - As PayPal grows larger, the style of leadership just isn't as open or collaborative as it used to be. It's become much more hierarchical. 2. Lack of focus - PayPal is trying to go too many directions at once instead of focusing on doing a few things right. 3. Focus on quality - PayPal doesn't invest enough in the quality of their systems and processes and it often shows up as a bad customer experience.

      2.0
      Sep 2, 2008

      Come for the money, leave for the frustration.

      Senior development manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Salary is higher than average and it is a well-recognized (if not well-loved) name.

      Cons

      Technological dead-end. Their entire code base is so convoluted that it is nearly unmanageable. This leads to a complete paralysis for development. In addition, their release methodology is completely a mess as it relies on a "big-bang" release with all components being updated at the same time. This is done supposedly as "risk management", but in reality it is simply because the various components are so tightly bound to each other that they must be updated in lock-step.

      Viewing 9580 - 9582 of 9,602 Reviews
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      Glassdoor has 11,102 PayPal reviews submitted anonymously by PayPal employees. Read employee reviews and ratings on Glassdoor to decide if PayPal is right for you.