PayPal reviews

3.6

58% would recommend to a friend

(9,620 total reviews)
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Enrique Lores

49% approve of CEO

43% positive business outlook

PayPal has an employee rating of 3.6 out of 5 stars, based on 9,620 company reviews on Glassdoor which indicates that most employees have a good working experience there. The PayPal employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

10K reviews
5.0
Apr 25, 2012
Recommend
CEO approval
Business Outlook

Pros

- Great work culture. Healthy balance between life and work. - Employees are very friendly and are always willing to help you out if you have any problems. - A lot of opportunities are presented to learn. - Management is flexible.

Cons

The only con would be that it took a little longer than normal to get the setup ready for an intern to work.

2.0
Apr 25, 2012
Recommend
CEO approval
Business Outlook

Pros

Great salary. It becomes a problem to the extent that you will find it difficult to get your next job. Good benefits. But a lot of those benefits were great only in the initial years. Good stock compensation (that was all in the past - no more relevant) One of the best places for Payments domain knowledge. Know how not to build software (there is so much learning that you have once you work here) There were very few competitors that gave Paypal a big first mover advantage. A great place to grow skills.

Cons

You may never get proper positive recognition for your work. You won't get relevant feedback for your actions. Everything is deemed confidential that noone is supposed to utter a word on who said what about you in any of the appraisal meetings. If you work in Chennai, your promotions almost always never happens. This is a personal experience. If you work in Chennai, your performance is compared with folks in San Jose. Good in theory but bad in practice since the whole the senior management sitting in San Jose mostly decides all the appraisals. Don't expect a lot of participation from Chennai in senior management. The management in Chennai has very little authority when it comes to your career options or survival in the company. Or perhaps, they have no stakes in the matter (there is no transparency at work). There are so many managers within the PayPal organization, that don't represent a great model of management. eBay behaviours are mere statements and i have not seen them followed in spirit by most managers in my hierarchy. There are so many senior folks that travel frequently from San Jose to Chennai. The motivator for young engineers is onsite travel which gets affected because of those travels. In PayPal, you decide the appraisal rating and then write the review for an employee based on the rating arrived at. Really weird. The funny thing is that the management insists on finishing the reviews from the lower level folks but never get it done for themselves. Not a nice model when it is not practised at every level. Some managers in San Jose just don't have the maturity to deal with people under them. They are just not experienced to be global managers. There have been a variety of contextual situations in support of this. If you work in Chennai, expect to be given instructions from San Jose on what needs to be done.

2.0
Apr 10, 2012

You need to be careful when you work there

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good benefits. Great facilities. The company culture encourages you to network and make connections. Most people are willing to have a meeting to discuss an idea or explain what their group does.

Cons

When I first joined the company, someone mentioned the "30 day" discussion. What I learned was that for no concrete reason, your manager can tell you that you have 30 (or more) days to find another position otherwise you will be packaged. I work with a number of people who are strong performers that were given notice when they were in a previous group. If you do not "fit" with your group you will be squeezed out.

Viewing 9409 - 9411 of 9,620 Reviews

Glassdoor has 11,124 PayPal reviews submitted anonymously by PayPal employees. Read employee reviews and ratings on Glassdoor to decide if PayPal is right for you.