PayPal reviews

3.6

58% would recommend to a friend

(9,609 total reviews)
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Enrique Lores

49% approve of CEO

43% positive business outlook

PayPal has an employee rating of 3.6 out of 5 stars, based on 9,609 company reviews on Glassdoor which indicates that most employees have a good working experience there. The PayPal employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

10K reviews
2.0
Dec 15, 2014
Recommend
CEO approval
Business Outlook

Pros

- good product, facilities and work life balance. - Very good way to practise your judgement as they encourage you to take risks on customers behalf. - Experience as an account manager and not only as a representative. You have to offer alternative solutions and offer available features not only sort out the issue or follow up the account holder.

Cons

- Firstly, work with a timer on the top of the page in the system is very unconfortable. - Micro Management is very usual and they think you are a kid and not a professional which is qualified more than them by the way. - they share your stats with your colleagues and all dept on the board which is a joke and a bad way to pressure you towards the targets. - Targets is not challenging at all but a way to work against their system. - Useless one on one weekly. - Favouritism is very usual there. - Salary Increase and other tasks delegated is not clear why some got earlier than others. - Process to move to another dept is totally a waste of time and very bureaucratic.It was much easier start to work at PayPal than move to another dept which is unbelievable.

3.0
Sep 23, 2014
Recommend
CEO approval
Business Outlook

Pros

If you're looking to get hired easily and put a big company on your resume, look no further. They will pay for your school and even some professional certifications, no tenure required.

Cons

Don't expect much of any opportunity to handle larger responsibilities on a relatively short-term basis. In most places being able to showcase your talent will open doors for you and improve your CV when you look at advancing your career, but with PayPal you'll just get discouraged when you're slapped in the face with the fact that you need to spend another year or two on the incremental raise treadmill before you're given consideration. If you're looking for a quick resume booster, it's great. If you're looking to build a career, look elsewhere. Pay is substandard for most fields not handling calls. If you have 5 years to give and aren't concerned about the low pay, it's great - you can have PayPal reimburse a good chunk of your schooling and maybe a professional certification or two, then get your sabbatical (4 weeks paid leave, granted every 5 years of service) and jump ship. By the time you've been here for 5 years you've got enough experience to easily make 50% higher salary elsewhere. The lack of competitive pay is something brought up regularly in internal surveys but management insists the comprehensive picture is better, as though they expect anyone to believe a month of paid leave makes up for salary $20k/year below competitors.

1.0
May 21, 2014
Recommend
CEO approval
Business Outlook

Pros

Good location, nice campus and facility.

Cons

Too many meetings - almost 50% of the day time is spent in various meetings. Different vertical teams are hard to communicate and the communication can be quite inefficient. Politics are floating around everywhere. Lots of re-orgs. The space for career growth is not much.

Viewing 67 - 69 of 9,609 Reviews

Glassdoor has 11,111 PayPal reviews submitted anonymously by PayPal employees. Read employee reviews and ratings on Glassdoor to decide if PayPal is right for you.