PayPal reviews

3.6

58% would recommend to a friend

(9,608 total reviews)
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Enrique Lores

50% approve of CEO

43% positive business outlook

PayPal has an employee rating of 3.6 out of 5 stars, based on 9,608 company reviews on Glassdoor which indicates that most employees have a good working experience there. The PayPal employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

10K reviews
1.0
Nov 9, 2012

Layoff

Recommend
CEO approval
Business Outlook

Pros

Until 6 months ago one of the best companies to work for in America. Now, not so much.

Cons

Before layoff, my performance appraisal was lowered to a "meets some" over the objections of HR and 2-levels of management. This happened to about 25% of my department and some managers had to reqrite reviews to a lower level.

1.0
Oct 12, 2012
Recommend
CEO approval
Business Outlook

Pros

Salary was competitive at the time, stock price is currently good.

Cons

Horrible, dysfunctional internal politics. Management that is staggeringly tone def. Willingness to announce 900 million in acquisitions and 12% layoffs in the same memo shows total disregard for employees. Virtually no investment in the technology platform that runs the company. Project managers are allowed to force engineering compromises, then move on to the next project before the bills comes due.

2.0
Jul 22, 2011
Recommend
CEO approval
Business Outlook

Pros

Benefits hard to beat Competitive salary Diversity Flexible Scheduling Community Involvement Pleasant campus Brand recognition - mention you work at PayPal and everyone knows who they are

Cons

Performance review process should be illegal. Regardless of time spent setting and reviewing goals, in the end you are negotiated, or "calibrated", to fit the bell curve regardless of your performance resulting in inequity, demotivation and a what is the point in trying to excel attitude when you are going to be placed where the % rating needs to be filled. Employees are well aware of this practice and the common joke at review time is to just wear a big "M" monogram on your shirt for "Meets" because that is what will be given no matter how much you excel beyond so that the Exceeds can be distributed to fit the politics and favoritism. Too many outside top heavy management brought in and inside talent is not recognized or utilized. An employee could change their resume to replace PayPal with FDR or FNB and apply for a position externally and be brought in at an inflated salary instead of being promoted. Nobody is captain of the ship. There are so many product teams, project managers, process managers and overlapping roles between locations that don't communicate causing redundancy in efforts that go nowhere and enhancements or fixes that take 2 years to get implemented, only to cause more issues because there are also 30 QA teams that don't communicate. Many senior level leadership positions that make promises and commitments without accountability.

Viewing 52 - 54 of 9,608 Reviews

Glassdoor has 11,110 PayPal reviews submitted anonymously by PayPal employees. Read employee reviews and ratings on Glassdoor to decide if PayPal is right for you.