I loved and was proud working at PayPal until recently, when there was a re-org. I have met some Senior Leaders of the company who are good leaders but others are not, unfortunately. The ones who are less competent or less productive are creating an unhealthy workplace.
I’d like to highlight some of the negative behaviors/negative culture of the Senior Leaders in my group:
1. They have intimidated staff members at meetings so much so that they are hesitant to speak out or voice their opinions, thus creating an atmosphere of anxiety and trepidation.
2. An employee was told by a Sr. Leader that using the restroom during work hours was not permitted.
3. During Kids at Work Day, a company-wide event, a manager told employees that they had to stay at their desks even workload is permitted.
4. Sr. Leaders have been known to procrastinate and take a long time to make decisions. There have been several instances where their indecisiveness led to urgent "fire drills". They waver about how things should be done and as a result, project deadlines are compromised. When mistakes are made, they don't want to be held responsible or accountable for them, so the "finger-pointing" starts. Others are blamed for the mistakes they should "own". Furthermore, this indecisiveness and procrastination has caused a late reporting which increase regulatory risk for the company.
5. We recently received an email communication regarding annual performance and 360 Performance Feedback as part of our review. However, our Sr. Leader mentioned that she will NOT incorporate it into our annual performance review, a blatant disregard for employees feedback/input. Sr. Leaders say that they welcome our input, but they are not honest with us. When we offer suggestions, it is not what they want to hear. It's "their way" or "no way".
