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      PayPal

      Engaged Employer

      PayPal Merchant Risk Operations reviews

      3.9

      91% would recommend to a friend

      (23 total reviews)
      avatar

      Enrique Lores

      Not enough data to show CEO approval

      84% positive business outlook

      Ratings by category

      4.3

      Work/Life balance

      3.8

      Diversity & inclusion

      3.7

      Compensation and benefits

      3.5

      Culture & values

      3.4

      Career opportunities

      3.0

      Senior management

      Merchant Risk Operations employees have rated PayPal with 3.9 out of 5 stars, based on 23 company reviews on Glassdoor. This indicates that most Merchant Risk Operations professionals have a good working experience there. PayPal is rated in line with the average (within 1 standard deviation) by Merchant Risk Operations professionals compared to other employers within the Tecnologías de la información industry (3.9 stars).

      Ratings by demographic groups

      Reviews by job title

      23 reviews
      4.0
      May 20, 2016

      A great place to start a career in business or finance.

      Merchant risk operations
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good benefits, especially tuition reimbursement right from day 1. Easy barrier to entry and decent pay for entry level CS. Unlimited overtime most of the year. Overtime incentives are usually pretty enticing with large prizes. Quarterly or semi-annual bonuses aren't amazing, but are based on a % (up to 6) of what you made in that period - so overtime pays extra there. If you perform you can move through different departments and often the hardest workers will get their choice of jobs and shifts. Variety of personalities so you are bound to make friends somewhere along the way, some really good people work here.

      Cons

      Your experience at PayPal varies greatly depending on your direct leader. There is an extreme variance between styles and discipline. Some are much more involved in office politics than others, and there are many more followers than leaders. If you can ignore it and push through PayPal looks great on a resume and pays for you to go to school. The pay scales well if you continue to move up, but staying in the same role for years doesn't yield great results and at 5 years and 4 positions in, I'm starting to look externally, mainly because I want to make the same amount each year without having to work overtime. If you want to make 50k+ a year you can in any department if you put in enough overtime.

      avatar
      PayPal Response
      9y
      As a long time employee in PayPal Chandler I appreciate you sharing your insights on working at our center. We are proud of the benefits we can offer our employees and a number of our employees agree with you that education reimbursement along with the opportunity for overtime and regular bonuses are definite advantages. In terms of leadership and career development, these are key components that we have to get right for us to engage and retain our talent and grow as a business. As a pay for performance company, your feedback on this is a really important aspect to help us identify areas of opportunity, so that we can enhance our actions to support you in your career and skills growth, which in turn, will help you to excel in your performance and achieve the pay and responsibility increases you mention.
      5.0
      Feb 16, 2014

      Empowering employer that really cares about employees

      Merchant risk operations
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great benefits, competitive salaries, support personal development and advancement more than any other employer that I'm aware of. Hard to find other employers with as many paid holidays and days of PTO, plus you receive a 30 day sabbatical every 5 years!

      Cons

      Challenging experiences with customers at times, frequent changes can be hard to keep current on, most roles are competitive against direct peers so cannot just show up and do the bare minimum because it will easily be noticed by management.

      Viewing 22 - 23 of 23 Reviews
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      Glassdoor has 11,130 PayPal reviews submitted anonymously by PayPal employees. Read employee reviews and ratings on Glassdoor to decide if PayPal is right for you.