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      Paladin Security Group

      Engaged Employer

      Paladin Security Group reviews

      3.5

      61% would recommend to a friend

      (1,743 total reviews)
      avatar

      Ashley Cooper

      71% approve of CEO

      55% positive business outlook

      Ratings by category

      3.7

      Diversity & inclusion

      3.3

      Career opportunities

      3.2

      Culture & values

      3.2

      Work/Life balance

      3.2

      Compensation and benefits

      3.0

      Senior management

      Paladin Security Group has an employee rating of 3.5 out of 5 stars, based on 1,743 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Paladin Security Group employee rating is in line with the average (within 1 standard deviation) for employers within the Administración y consultoría industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      2K reviews
      1.0
      Apr 25, 2019

      The hiring process is a scam - READ CAREFULLY

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      They are always hiring and pay slightly above minimum wage (14-15). Training cost is covered, but there is a catch. See cons.

      Cons

      Dangerous/uncomfortable/rigorous work for peanuts pay. It’s a Russian roulette, if you know the right manager to butter up you can sit free all day playing games on phone, if you are a newbie with no diplomacy means you will find yourself in patrolling positions walking very long distances and often in potentially risky environments. The hiring process is a scam and preys on the fact that a lot of applicants are new to country and don’t really know laws or their rights. They will pay for your training IF you pass, and IF you retain employment with them for six months full time or 9 months part time. Whether or not you will remain employed is up to them and you still have to pay them training. When you visit their office they tell everyone if you quit after finishing classes/licensing and being employed (which I am assuming is being actually posted to a position and start working) you will be liable to pay the training back if you quit before bond period. But they will also MAKE YOU PAY IF YOU SIMPLY SIGN UP WITH THEM and didn’t even go through these steps. I don’t even see how this is legal, as even the contract doesn’t state this clearly. And this is where I assume they prey on unsuspecting new students/immigrants etc. to cough up money when it isn’t even enforceable by scaring them with wording that they owe money. I think this company needs a solid lawsuit (or a few) to bring its shady practice to light. I don’t see how else the HR is able to collect money in this way unless it’s getting a nod of approval from upper management.

      avatar
      Paladin Security Group Response
      7y
      Thank you for sharing your feedback with us. We apologize that you did not have a good employment experience with us. We do not condone the private use of phones (ie: playing games) on any of our sites. If this is something you witnessed, please reach out to us or your previous Employee Care Coordinator to address this issue. We do pay for our pre-employment training, which is subject to a commitment contract. This contract is explained in both the phone interview and in-person interview, and is also clearly outlined in the employment contract. A candidate who has already obtained the required certifications prior to applying to Paladin, is exempt from attending portions of the pre-employment training and are not obligated to those training costs. Since we are a Basic Security Training School, we are able to offer any member of the public who wishes to obtain this training at a competitive price. If you wish to speak further, we are more than happy to have a conversation with you! We strongly advise any person who is entering into employment with any new company, to carefully read and be aware of what is in their employment contract before signing the document.
      5.0
      Jan 27, 2019

      I love my managers!

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      They still treat me in the same kind, encouraging manner that they did on my first day, even though I've been with Paladin for over 3 years now. Even if I ask something that may seem trivial, they're always willing to help me out to the fullest extent necessary. the fact that they actually enjoy helping and teaching makes my job easier, but more so a lot more enjoyable. I don't ever have to worry about asking a "dumb" question or getting put down for not knowing something. Takes away a lot of stress!

      Cons

      Must be able to work effectively with a lot of different personalities.

      avatar
      Paladin Security Group Response
      7y
      Hi there. Thank you for the great review! We're so happy you enjoy working at Paladin.
      3.0
      Sep 14, 2018

      It's okay depending on site

      Security guard
      Recommend
      CEO approval
      Business Outlook

      Pros

      If you get placed at a site like a hospital or mall the like the teams there are knowledgeable and will assist you in receiving amazing on the job training. Paladin will provide you with all your clothing; although it may be large you will have the opportunity to exchange it for clothes that fit. Most all site supervisors are amazing and will assist you in learning and expanding your abilities.

      Cons

      Other sites like office towers realistically don't count as actual security experience mostly because you will be walking all day and mainly be dealing with contractors and B.S. requests from tenants. Paladin's sites that don't require all that much equipment like office towers provide ALL the equipment you would need (Handcuffs, inner and outer belt, disposable gloves pouch; also receive a stab-vest on time) but sites which require them like hospitals, you will provide most of it yourself + the vest can take time to receive. It took me 2 months to exchange clothing that did not fit; although I still don't have a hat or jacket. People who are not deserving of managerial level positions are given them through B.S. politics. Paladin will hire them based on their opinions and not what is best for the site; although I have seen this corrected at some sites. Paladin OPS can't count or do their jobs most of the time. Other companies like PARAGON make it a priority to get supervisors and site-trained staff on site but Paladin has serious issues here; I've worked 4-man + Dispatch sites with only 3 guards (no dispatch), let alone just 2 guards on site. I've also worked for prolonged periods of time without a supervisor actually being on site (weeks). You are not allowed to do OPS job for them by getting a casual guard to cover your shift at certain sites; I've done this at some sites like hospitals and malls but at office towers OPS throws a hissy-fit and eventually allows you to do their job for them. Payed horribly at high-stress sites but payed well at 'auto-pilot' officer towers sites. 12 Hour shifts go longer because at officer towers relief does not arrive on time most of the time.

      avatar
      Paladin Security Group Response
      7y
      Hi there. Thank you for taking the time to provide your review. We are sorry to hear some of these challenges that you have been experiencing. In regards to your uniform, please make a request for the items you need through the Employee Resource Center or reach out to your Employee Care Coordinator. Your ECC is someone who you can also express these concerns to as well or your Manager. We thank you for your dedication and encourage you to reach out and utilize these resources. Thank you.
      Viewing 103 - 105 of 1,743 Reviews
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      ReviewsPaladin Security Group reviews

      Glassdoor has 1,819 Paladin Security Group reviews submitted anonymously by Paladin Security Group employees. Read employee reviews and ratings on Glassdoor to decide if Paladin Security Group is right for you.