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Paladin Security Group

Engaged Employer

Paladin Security Group reviews

3.5

61% would recommend to a friend

(1,742 total reviews)
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Ashley Cooper

71% approve of CEO

55% positive business outlook

Paladin Security Group has an employee rating of 3.5 out of 5 stars, based on 1,742 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Paladin Security Group employee rating is in line with the average (within 1 standard deviation) for employers within the Administración y consultoría industry (3.7 stars).

Reviews by job title

2K reviews
5.0
Jan 23, 2017
Recommend
CEO approval
Business Outlook

Pros

Promotion from within; Excellent training (both classroom and on-line); Support to employee's through the Employee Care Coordinator; Varied sites and shifts, of which they try to match to each employee. You can work as much or as little as you wish.

Cons

Nothing worth noting at this time.

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Paladin Security Group Response
9y
Thank you for your review!
1.0
Mar 26, 2016
Recommend
CEO approval
Business Outlook

Pros

Health care security offers a lot of opportunities for professional and personal growth. You deal with unusual and stressful situations. However, this in and of itself has nothing to do with Paladin but rather the nature of the work itself. Paladin just happens to have the contract to nearly all health care facilities.

Cons

Fake professionalism. The training is a joke. The majority of it is online PowerPoint presentations. The hands-on training for health care is unsafe. Many of the participants are immature boys who lack self-discipline and go absolutely crazy in training for restraining patients even when told to go "50%" resistant for training scenarios. As someone who practices in martial arts, I really find this dangerous. Trainers don't care - they see this as some form of entertainment. Many training sessions result in injuries. The company hires anyone and everyone. This means your co-workers could be really good but in most cases, many are lazy, physically unfit, and immature people who would not survive in a real professional job environment. Employees would complain when asked to do basic things like patrol the site. Management lacks the spine to effectively discipline such workers, because the business model is based on filling shifts with warm bodies rather than people who care about doing a good job. Management is frequently out of touch with the realities on the job site. Managers would often spend time at busy, high profile sites dealing with bureaucratic garbage while neglecting medium and small sites. You get three sick days. Have you ever recover from a cold or flu in three days? The pay scale is very low. You will be restraining aggressive patients with all sorts of diseases but don't expect to ever see a good wage. When there are problems with payroll, it can take up to month for them to even process your payroll correction request. Upward mobility, promotion from within, etc. are all an illusion. It's just another effort to minimize wage increases. For example, a shift can have a supervisor, a "senior" officer, and a "junior" office. In practice, there's basically no difference between a senior or a junior (often, they have the same experience and produce the same level of work), but one is paid less. The company can tell the junior that he/she has hit the cap for that level.

1.0
Jan 14, 2016
Recommend
CEO approval
Business Outlook

Pros

Not much... The job in healthcare is great, but this has very little to do with Paladin. They just bid on the contract, and the customer outlines the job.

Cons

Very bad pay, Very disorganized management, no benefits, poor coverage for sick days and holidays.

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Paladin Security Group Response
10y
Thank you very much for feedback. Paladin Security is one of the highest paying companies in the security industry and we believe our people are worth it. We cannot control the economy, but work hard to ensure that all of our people are paid well above the industry average. We also provide all of our employees with additional "employee perks" or partnerships with local retailers and service providers. In addition, for all eligible employees, we offer a comprehensive benefit plan that includes dental insurance, extended healthcare coverage (physiotherapy, acupuncture, chiropractor, etc...), life insurance and prescription drug coverage. We're also very proud to have been selected as one of the "Best Places To Work," as voted by our current and former employees right here on Glassdoor.
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Glassdoor has 1,818 Paladin Security Group reviews submitted anonymously by Paladin Security Group employees. Read employee reviews and ratings on Glassdoor to decide if Paladin Security Group is right for you.