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      OpenTable

      Part of Booking Holdings

      Engaged Employer

      OpenTable reviews

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      4.1

      77% would recommend to a friend

      (670 total reviews)
      avatar

      Debby Soo

      79% approve of CEO

      76% positive business outlook

      Ratings by category

      4.2

      Diversity & inclusion

      4.1

      Culture & values

      4.1

      Work/Life balance

      4.1

      Compensation and benefits

      3.8

      Senior management

      3.8

      Career opportunities

      OpenTable has an employee rating of 4.1 out of 5 stars, based on 670 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The OpenTable employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

      Ratings by demographic groups

      Reviews by job title

      670 reviews
      1.0
      Oct 12, 2025

      Racism & nepotism at the forefront

      Marketing
      Recommend
      CEO approval
      Business Outlook

      Pros

      - the company has a great-ish brand name - great product to work for - great pay and benefits - an awesome place to learn from peers and colleagues - the product has great distribution and partners, so it will last for as long as its legs can hold

      Cons

      - terrible culture disguised as "fast paced and overachieving" - the women executives (anyone who works at Booking Holdings will know who exactly who I'm talking about) have the tendency to pitch staff against each other, in hopes to build a competitive spirit and squeeze as much work out of these workers as possible. - horrible leadership, debby soo and amy wei are famous for playing favourites in any team, company and even country they're in. - major pro-Asian only, anti-everyone else sentiment amongst upper management behind closed doors. Diversity works both ways. - they are very good at managing up and covering themselves, they do not care about anyone working under them. - staff is there to make upper management look good, not necessarily for the good of Open Table as a company in itself. - if you're hardworking and love working long hours and weekends, then this place is for you

      avatar
      OpenTable Response
      7mo
      Thank you for taking the time to share your thoughts and experiences. We’re really glad to hear you find value in our brand, our product, and the opportunities to learn from your peers. We’re also sorry to hear that your experience with our culture and leadership hasn’t fully reflected the environment we aim to create. At OpenTable, we want everyone to feel respected, included, and supported in doing their best work. Your feedback is important to us, and we encourage you to share more through any of our internal channels—whether that’s your HR partner, your manager, or our anonymous feedback options—so we can better understand and address your concerns. We appreciate your honesty and the contributions you make to the team.
      3.0
      Sep 24, 2025

      Needs to rethink processes

      Designer
      Recommend
      CEO approval
      Business Outlook

      Pros

      - IC’s are great - fun offsites - great industry

      Cons

      - waterfall process. Execs and management will tell you what to do, but then blame you if it doesn’t work out. No autonomy - working overtime seems like the expectation. - pay does not correlate with work and other competitors

      avatar
      OpenTable Response
      7mo
      Thank you for sharing your feedback. We’re glad to hear you’ve enjoyed the team, offsites, and industry. We appreciate your honesty regarding process, workload, and compensation — this input helps us identify where we can improve and better support our employees’ success and well-being.
      5.0
      Sep 24, 2025

      Best and biggest company I've worked for

      Account manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Fully supportive team and onboarding infrastructure, clearly defined goals, strong leadership, powerful work ethic, and healthy culture. Most people have been working here ranging from 3-25+ years. I don't plan on leaving by choice ever.

      Cons

      It still feels like start-up sometimes, which I don't even think is a con

      avatar
      OpenTable Response
      7mo
      We’re delighted to hear you’ve had such a positive experience with our team, leadership, and culture. It’s great to know you feel supported and engaged — we’re grateful to have you as part of our long-standing community.
      Viewing 19 - 21 of 670 Reviews
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      Glassdoor has 721 OpenTable reviews submitted anonymously by OpenTable employees. Read employee reviews and ratings on Glassdoor to decide if OpenTable is right for you.